Academic Counselor

PW (PhysicsWallah)

0 years

0 Lacs

bengaluru karnataka india

Posted:2 days ago| Platform:

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Skills Required

layout certification chat drive enrollment marketing strategies crm software communication

Work Mode

On-site

Job Type

Full Time

Job Description

Job Location: HSR Layout, Bengaluru

Vertical: Medharthi

Role Overview:

Inside Sales Counselor

Key Responsibilities:

Engage with prospective students via phone calls, emails, and chat to counsel them on available online programs offered by IITs, IIMs, and other prestigious institutions.
Understand the student's professional background, aspirations, and challenges to provide personalised program recommendations.
Drive sales conversions by effectively handling objections, building rapport, and guiding students through the enrollment process.
Maintain a customer-centric approach to ensure a positive student experience from the first contact to enrollment.
Collaborate with marketing and operations teams to align sales strategies with current campaigns and program offerings.
Achieve and exceed weekly and monthly sales targets through disciplined follow-up and relationship management.
Stay updated on industry trends, new programs, and competitor offerings to provide accurate and compelling information.
Maintain detailed records of student interactions in CRM software, ensuring timely and accurate reporting.

Qualifications:

Bachelor’s degree in any discipline.
Fresh graduates are encouraged to apply.
Strong communication and interpersonal skills.
Enthusiastic, confident, and willing to learn sales and counseling skills.
Ability to work in a goal-driven and dynamic environment.
Basic knowledge of computers and MS Office.

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