Academic Counsellor - Online Professional Degree Programs

Job Title:

About Edumilestones:

Edumilestones is a leading EdTech platform offering cutting-edge career counseling technology, global admissions support, and access to 1500+ online degree programs from top universities (IIIT, IIM, Deakin, Liverpool, Amity, etc.). We empower learners to upskill, reskill, and achieve career advancement through flexible, recognized online education.

Role Overview:

Program Online Course Counsellors

Key Responsibilities:

• Inbound & Outbound Counseling:

  Connect with prospective students via calls, WhatsApp, or video calls to understand their academic background, career goals, and program preferences.

• Program Recommendation:

  Suggest best-fit online degree programs from our 1500+ course portfolio (India & international) aligned to learner goals and eligibility.

• Admissions Guidance:

  Walk learners through eligibility, course structure, university partnerships, fee plans, EMI options, and admission timelines.

• Lead Follow-up & Conversion:

  Maintain timely follow-ups and convert interested leads into successful admissions using CRM.

• Daily CRM Updates:

  Log every call, interaction, and status update in the CRM platform.

• Target Achievement:

  Meet weekly/monthly enrollment targets and maintain high learner satisfaction scores.

• Cross-Selling/Up-Selling:

  Recommend relevant certification or career support tools alongside degree programs when applicable.

Ideal Candidate Profile:

• Graduate (any stream); PG preferred
• 1–4 years of experience in education counseling, EdTech sales, university admissions, or inside sales
• Strong knowledge of online degree programs (UGC/AICTE-approved or international preferred)
• Excellent communication skills – English + Hindi (Regional language is a plus)
• Consultative mindset with ability to match learner needs with program features
• Hands-on experience with CRM tools and follow-up systems
• Empathetic, target-oriented, and solution-driven personality

Perks & Benefits:

• Attractive incentives on admissions and targets
• Access to Edumilestones’ premium tools and training
• 1500+ degree options to promote with global & India universities
• Career growth into senior admissions or academic advisory roles

To Apply:

hr@edumilestones.com / +91 88673 44436