Workplace System IT Support L2

Walk-In Drive at Safran Digital Campus (DIGIT) Mumbai

About Safran:

Safran is a French-based global product MNC and a world leader in Aerospace, Defence, and Space technologies, operating across 27+ countries with over 90,000 employees worldwide.

At the Safran Digital Campus (DIGIT), we are leading Safrans digital transformation journey driving innovation through cloud, automation, data engineering, and IT modernization to power next-generation aerospace and defense systems.

Joining Safran means becoming part of a global innovation ecosystem where your work contributes to mission-critical projects, international collaboration, and cutting-edge technology initiatives.

Walk-In Opportunity: System IT Support L2 (Workplace SAE Team)

Role Overview:

As part of the Workplace SAE team within the RUN group, you will provide technical support for the complete workstation environment managing both hardware and software (Windows, Office 365, Teams, Antivirus, Printers, and related applications).

Key Responsibilities:

• Provide L2 support for user workstations and associated applications.
• Troubleshoot incidents and service requests via ticketing tools.
• Collaborate with L1 and L3 teams for resolution and escalation.
• Maintain communication with users and ensure timely ticket updates.
• Handle Active Directory, SCCM, and Windows administration tasks.

Required Skills & Experience:

• 35 years of hands-on experience in IT Support (Workplace/End User).
• Strong knowledge of Windows 10/11, SCCM, Active Directory, and ServiceNow (or equivalent ITSM tools).
• Familiar with network basics (DNS, DHCP, VPN, LAN/WAN).
• Excellent communication and organizational skills.
• Degree from a reputed institute.
• Candidates with immediate or 1-week availability will be prioritized.

Walk-In Details:

Dates:

• Tuesday, 28th October 2025
• Wednesday, 29th October 2025
• Saturday, 1st November 2025

Timings:

Venue:

Point of Contact:

Why Join Safran?

Be part of a company thats redefining aerospace through digital innovation. At Safran, your expertise doesnt just support technology it shapes the future of flight.