Workforce Analyst Senior (Workforce management,)

About the role:

This role requires a combination of domain expertise, business acumen, strong communication and presentation skills. You will be responsible to deliver data-driven decision-making, deliver presentations to stakeholders, optimizing processes, and collaborating with various teams at FIS to support the organization's workforce management and financial forecasting efforts.

Responsibilities for this role includes:

• Independently own day-to-day operational activities pertaining to workforce management initiatives
• Collaborate closely with HR and Finance partners to align workforce plans with budget considerations
• Govern FTE hiring processes, contractor approvals, and prepare attrition analysis
• Participate in projects to implement new tools, functionalities and support automation initiatives
• Optimize processes and support data-driven decision-making
• Cultivate and maintain excellent relationships with stakeholders from finance, HR, business and Talent acquisition
• Prepare periodic executive summaries with insights for leadership reviews
• Multi-task between competing activities and ensure timely completion
• Demonstrate positive attitude and flexibility to calibrate as per business requirements

What you will be doing:

• Leverage HRMS application and analytical tools like Power BI to analyse, visualize, and report on complex data elements
• Deliver weekly presentations to key business stakeholders, and provide recommendations based on organizational workforce management guidelines
• Ensure timelines for workforce deliverables are met and accuracy of data analysis and reporting tasks is maintained through periodic quality check
• Work closely with business, HR and finance stakeholders to resolve their queries within stipulated SLAs
• Prepare weekly/monthly executive summaries and reports for senior management review and quickly incorporate feedback
• Collaborate effectively with other team members to ensure smooth delivery of existing tasks, while following recommended guidelines
• Perform data testing and validation to ensure accuracy and reliability
• Deep Dive into existing data set, investigate reasons for failure points and provide recommendations for corrective actions
• Contribute towards development and implementation of best practices in workforce management
• Provide insights and recommendations for process improvement, automation intervention based on data analysis
• Provide support to business stakeholders throughout the monthly financial forecasting cycles and provide insights to identify avenues to additional cost savings
• Perform analysis on monthly hiring, exit, and attrition for employees/contractors and present on-demand business summary to leadership team
• Seamlessly multi-task between competing priorities and contribute towards multiple projects simultaneously
• Demonstrate agility and effortlessly adapt to changing business needs and priorities in a fast-paced environment
• Stay updated on new technologies and processes in data analysis and visualization
• Conduct trainings, workshops to educate stakeholders on implementation of new processes & prepare documentation for easy navigation

What you will bring:

• Overall, 8-10 years experience in Workforce management, Process improvement OR Project management
• A masters degree, such as an MBA or equivalent in related field can provide additional skills and knowledge, making the candidate more competitive
• Lean Six Sigma training and certification can help the candidate improve processes and reduce waste, leading to increased efficiency and productivity
• Project Management or Organization Change Management certification is desirable
• Hands on experience in visualization tools like Power BI, Tableau to help to derive insights from data and improve decision-making
• Self-starter with team mindset - Work autonomously and as part of a global team
• Strong communication, collaboration, attention to detail, time management, and organizational skills