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Wipro Hiring For Airline Customer Support (Mumbai )

Wipro Hiring For Airline Customer Support (Mumbai )

Wipro

1 - 5 years

3 - 4 Lacs

Mumbai

Posted:1 week ago| Platform:

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Skills Required

Communication Skills Airline Process International Voice Process Domestic Ticketing English Airlines Travel Process International Ticketing

Work Mode

Work from Office

Job Type

Full Time

Job Description

PRINCIPAL RESPONSIBILITIES: Work on the various front offices client tools as required for the specific queues and provide customer service through calls. Understand customer queries received through calls and act accordingly. Maintain a healthy and clean work environment & adhere to company policies and procedure. Continuous up gradation of process knowledge as required CRITICAL SKILLS REQUIRED Excellent communication skills. Comprehension - Ability to clearly understand the problem statement Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter. Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer. Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs Worked in Airlines Industry/ (reservation & ticketing) IATA certified/Trained on foundation/consultant course (Airlines business) Work on track & trace ( for logistic business)

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Wipro Hiring For Airline Customer Support (Mumbai )

Experience & Salary

Skills Required

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