Wintel Engineer

Role & responsibilities

• Manage, Build and administer Windows Server (2016, 2019, 2022) and ensure systems are set up according to best practices and organizational standards.
• Manage Active Directory services, including DNS and DHCP, handle user accounts, group policies, and authentication protocols.
• Resolve incidents and request tickets for the windows & application infrastructure, ensuring customers are kept informed of progress and issues are dealt with within defined SLAs.
• Manage and coordinate the patching schedule for Windows servers and workstations.
• Handle the projects including upgrades, migrations, and new deployments in the windows & application infra
• Ensure timely patching of Windows-based applications to mitigate identified vulnerabilities.
• Collaborate with IT and development teams to implement security patches and configuration changes.
• Monitor and track vulnerabilities and their remediation status using appropriate tools and systems
• Participate in security audits and compliance initiatives to ensure Wintel systems meet organizational standards.
• Develop and maintain documentation, including system configurations, procedures, and policies.
• Monitor endpoint activities and alerts generated by CrowdStrike to detect and respond to potential threats.
• Collaborate with IT and security teams to implement security measures and improve endpoint protection strategies.
• Monitor application and infrastructure performance using Dynatrace, identifying and resolving performance bottlenecks and issues.
• Manage and implement SSL certificates for the web & infra servers.
• Manage file servers, DFS, and print services in the infrastructure.
• Deploy applications in IIS and manage the releases and BAU tasks.
• Provide support for BAU and release tasks in the server/application environment, ensuring system reliability and availability.
• Collaborate with various IT teams to implement standard solutions that support organizational objectives and project requirements.

Preferred candidate profile

• Extensive experience in managing and supporting Windows servers and administration.
• Proficiency in Windows Server roles and features, ie Active Directory, DNS, DHCP, Group Policy, IIS, Print service & DFS.
• Proficient in Windows authentication protocols including Kerberos, NTLM, LDAP, SAML, OAuth, RADIUS, and certificate-based authentication
• Good understandings with virtualization technologies (VMware & Hyper V) for managing virtualized environments.
• Proficiency in scripting languages (e.g., PowerShell) to automate administrative tasks and streamline operations.
• Strong understanding of network protocols, security principles, and system architecture.
• Ability to communicate complex technical concepts effectively to stakeholders at all levels.
• Ability to work independently and collaboratively in a team environment.
• Experience in selecting, deploying, and configuring antivirus solutions across Windows Server environments.
• Proficiency in using WSUS, SCCM, and GFI LanGuard to manage and automate the deployment of patches and updates across Windows Server environments
• Proficiency in deploying CrowdStrike agents across various endpoints, including Windows Servers and workstations.
• Extensive knowledge of both ServiceNow and Jira platforms
• Skills in effectively coordinating and managing the vendor for application support and other upgrade projects
• Experience in managing & involving in projects such as Windows upgrades, Toxic upgrades, Application upgrades, and other similar initiatives.
• Knowledge in Azure and AWS cloud platforms, including infrastructure management, deployment, and security