Windows Build and Image Engineer

Job Summary:

Windows Build and Image Engineer

Key Responsibilities:

• Develop, test, and maintain custom Windows OS images (Windows 10/11) for desktops, laptops, and virtual environments.
• Integrate device drivers (PnP), software applications, and security patches into image builds.
• Manage and optimize image deployment processes using tools like MDT, or DISM tools.
• Maintain version control and documentation for all builds and deployment processes.
• Experience in Microsoft Intune autopilot deployment, profile creation, remediation scripts, defender endpoint security.
• Experience in patching OEM drivers using dell command utility.
• Ensure images meet organizational security and compliance standards.
• Troubleshoot image-related issues during deployment or post-deployment.
• Collaborate with security, helpdesk, and application teams to ensure compatibility and user experience.
• Automate build and deployment processes using PowerShell or other scripting languages.
• Evaluate and test new OS updates, features, and third-party software for inclusion in standard images.
• Maintain a structured UAT (User Acceptance Testing) process for new builds.

Required Qualifications:

• 5+ years of experience in building and deploying Windows OS images in a corporate environment.
• Proficiency with imaging and deployment tools such as MDT, WDS, DISM, and Microsoft Intune.
• Solid understanding of hardware configuration of models like Dell, Microsoft and HP.
• Knowledge of hardware lifecycle management.
• Strong knowledge of Windows operating systems (Windows 10/11), and Windows registry.
• Experience with scripting languages (e.g., PowerShell, Batch).
• Familiarity with BIOS/UEFI configuration and hardware compatibility during imaging.
• Incident handlings using ITSM tool like ServiceNow.
• Experience with managing application packaging and deployment.

Preferred Qualifications:

• Knowledge of Zero Touch or Autopilot deployment.
• Familiarity with compliance and endpoint hardening standards.

Soft Skills:

• Strong analytical and troubleshooting skills.
• Excellent communication and documentation abilities.
• Ability to work independently and as part of a cross-functional team.
• Detail-oriented with a focus on quality and consistency.