Sr. Manager / Manager IT Middleware : IBM MQ ACE

An Opportunity to Work with One of India's Leading Credit Card Tech Innovators BOBCARD (A Bank of Baroda Subsidiary)

Education:

Experience:

Location:

Job Overview

Level 2 Support Engineer

Required Skills & Experience

• Experience

  :
• Experience in administrating, managing, and troubleshooting

  IBM MQ

  and

  IBM ACE (App Connect Enterprise)

  .
• Experience handling

  Level 2 support escalations

  and complex issues related to IBM MQ and ACE environments.
• Strong knowledge and experience with

  other messaging and integration technologies

  (e.g., Kafka, RabbitMQ, TIBCO, etc.).

• Technical Skills

  :
• Proficient in the

  deployment, configuration, and management

  of IBM MQ and ACE platforms in on-premises environments.
• Extensive experience in

  troubleshooting and resolving issues

  related to messaging systems (IBM MQ/ACE) and integration technologies.

• Security Best Practices

  : Understanding of

  security best practices

  for messaging and integration environments, including encryption and access control.

• Operating Systems

  : Strong expertise in

  Linux (RedHat, CentOS, Ubuntu)

  and

  Windows (Windows 2019 & 2022)

  , along with the ability to analyze and resolve

  VM, OS-level errors

  , and

  application/server logs

  .
• Experience with

  capacity planning

  ,

  performance tuning

  , and troubleshooting of messaging and integration environments.

• Soft Skills

  :
• Strong

  problem-solving

  and analytical skills with an ability to quickly resolve complex issues.
• Excellent

  communication

  and

  collaboration skills

  to work effectively with cross-functional teams.
• Ability to provide

  training and technical guidance

  to junior support staff.

Preferred Skills

• Certification or relevant training in

  IBM MQ

  and

  IBM ACE

  .
• Experience in

  cloud-based environments

  (e.g., AWS, Azure) for integration and messaging platforms.
• Familiarity with

  ITIL processes

  for incident management and service delivery.

Why Join Us?

• Opportunity to work in a dynamic, growth-oriented company with exciting projects.
• Collaborative and supportive work culture.
• Access to continuous learning and development opportunities.