Windows & Active Directory Support

Job Title: Windows & Active Directory Support (L2)

Locations:

Experience:

Employment Type:

Notice Period:

About the Company:

Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.

Must have skills

• Windows Server 2012 / 2016 / 2022
• Active Directory Administration
• DNS, DHCP
• Group Policy Management
• Server Monitoring (CPU, Memory, Disk, Availability)
• Incident / Change / Request Management
• Backup & Restore (OS & Active Directory)
• Windows Server Administration

Minimum Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
• 4–7 years of hands-on experience in Windows Server & Active Directory administration.
• Strong experience handling L2-level server and AD support operations.

Preferred Qualifications:

• Experience in AD Replication management and troubleshooting.
• Knowledge of centralized patch management tools.
• Exposure to OEM/vendor coordination for hardware-related issues.
• Understanding of enterprise security policies and compliance standards.
• Ability to perform system performance tuning and capacity management.

Responsibilities:

• Administer and maintain

  Windows Server environments (2012/2016/2022)

  .
• Manage

  Active Directory

  , including user, group, OU management, and replication.
• Configure and support

  DNS, DHCP, Group Policy, DFS, NFS, NIS

  .
• Create, modify, and delete

  network shares

  and manage permissions.
• Assign and maintain

  user access rights

  as per defined security policies.
• Monitor server health (CPU, memory, disk, availability) and perform performance tuning.
• Manage and maintain

  print servers and print queues

  .
• Perform

  backup and restore

  operations for OS and Active Directory.
• Restore servers in case of system crash using customer-approved backup tools.
• Handle incidents related to system hang, disk failures, and coordinate with OEM support.
• Apply

  OS patches

  via centralized patch management tools or manually when required.
• Participate in

  Incident, Request Fulfilment, and Change Management

  processes.
• Ensure adherence to

  security policies

  for user-level access and system hardening.

Important Note (Please Read Before Applying)

Do NOT apply if:

• You have less than

  4 years

  or more than

  7 years

  of experience
• You do not have hands-on experience in

  Windows Server & Active Directory (L2)

• You are from a completely unrelated background (e.g., developer, tester only)
• You are looking for

  non-support roles

Apply ONLY if you meet ALL criteria above.

Irrelevant applications will not be processed.