Posted:3 days ago|
Platform:
Work from Office
Full Time
JOB Description for Windows System Admin L1
Customer Name Axis Bank WVL
LOCATION Mumbai / Bangalore
DOMAIN Windows
Level (L1/L2/L3) L1
Required Relevant Domain
Experience 2 3 years
Job Type (Onsite/Remote) Onsite
Shift details (General/ 24X7) 24x7
Qualification B.E./Diploma/BSC-IT
Certifications Any Certification on Windows / VMware technologies is a must
Role Purpose
System Admin Support Services for enhancing the service quality to their business users.
JOB RESPONSIBILITIES
CPU, Disk and Memory monitoring using tools provided by Axis Bank
Disk management - creating partitions for the different types of servers
Disk space management for OS partition(s)
System Log file management
User account management
Incident and Request Services monitoring
Fulfillment Management
Hardware Inward/Outward/Rack - Stack/Power - On
Call Logging with OEM(Hardware/Software) and Troubleshooting with them end-toend
Agent Installation
Software Installation/Removal
OS Hardening (VA/IPT)
Infra Provisioning (Virtual/Physical)
File Copy/Movement
Backup/Restoration Management using Tools provided by Axis Bank
OS installation and Troubleshooting
Operating System Compliance Management
Integration with Banks Tools ( SoP will be by Bank)
Hardware Firmware upgradation along with Hardware Vendor (Coordination with
OEM)
Day-to-Day application support for end-users including installation of custom
applications, as described in process document.
Escalation of user queries to Bank’s IT Team
Cloud Windows Server Management & Monitoring
Technical Skills/Knowledge requirement
1) Windows Server System troubleshooting skills.
2) Monitor alert tickets.
3) Ticketing Tools knowledge & skills required
Algoleap Technologies
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