Wholesale Lending Services

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging areaThis is a unique opportunity for you to work in the Product Delivery team to partner with the Business.

As a Product Delivery Associate within the Corporate and Investment Banking Wholesale Lending Services team, you are entrusted with ensuring the stable and scalable delivery of products. You will collaborate with cross-functional teams, cultivate essential relationships, and facilitate the products ongoing value delivery. You will play a key role in converting visions into market-ready products while addressing and overcoming complex challenges. In this vibrant environment, you ensure efficient product delivery and champion change initiatives, marking a crucial milestone in your career advancement and innovation journey.

Job responsibilities

• Collaborate with the Product Delivery Manager to execute on key delivery tasks and identify methods to boost efficiencies
• Provide user support during production incidents and proactively communicate status
• Support the completion of change management activities across functional partners and monitors adherence to the firm s risk, controls, compliance, and regulatory requirements
• Raise blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
• Implement transformational process and product through cross functional areas within WLS
• Partner with clients and stakeholders on requirement gathering; design, ideate, wireframe, prototype features and experiences
• Refine product backlog in JIRA, and use cases with exceptional detail and discipline
• Apply analytical and creative thinking to design solutions to operations inefficiencies, risks, and opportunities. Coordinate and govern User Acceptance Testing, ensuring user engagement and testing rigor.
• Manage PROD support activities i. e. simulation of user issues, timely resolution of priority queries, issue prioritization, escalation and stakeholder engagement.
• Represent the user group by presenting documented requirements to the technology teams

Required qualifications, capabilities, and skills

• Bachelor s Degree or equivalent experience
• Minimum 3 years of experience or equivalent expertise in product management or a relevant domain area
• Sound understanding of credit monitoring processes within a global banking set up.
• Keen understanding on covets monitoring, borrowing bases and security valuation modules etc. Tracking and understanding task SLAs etc. Understanding of simple and complex credit agreements.
• Basic proficiency in JIRA, Tableau, Alteryx. Proficiency in MS Office applications, including MS Word, MS Excel, MS Visio and MS PowerPoint
• Experience executing operations change readiness activities
• Experience in large scale, cross-functional initiatives and passion for process innovation, design, and technology
• Experience in Agile methodology

Preferred qualifications, capabilities, and skills

• Developed knowledge of the product development life cycle
• Experience within large Ficial Services firms preferred
• Experience with implementing and using workflow tools
• Commercial banking facility covet monitoring processes
• Certified Scrum Master or Certified Product Owner