Web Security Analyst III

Job Description

Job Description We are looking for a Web Security Analyst III to join our growing global team at Sectigo. (Insert the rewritten position summary in future tense). This is a full-time and in-office position, working 5 days a week from our Chennai office at DLF IT Park, Manapakkam. Here are the core functions, responsibilities, and expectations for this role: Develop and maintain incident response playbooks and standard operating procedures for malware remediation. Collaborate with Tier 1 and Tier 2 security teams to provide guidance on malware identification, containment, and remediation. Develop and document detailed malware analysis reports for customers and internal teams. Collaborate with Tier 1 and Tier 2 support teams to share knowledge, provide guidance, and contribute to the ongoing improvement of support processes. Develop and maintain a comprehensive knowledge base and documentation for complex malware issues and their resolutions. Engage with customers directly when necessary to understand and clarify malware/technical issues, providing clear and concise communication throughout the resolution process. Escalate unresolved issues to appropriate internal teams, such as product development or engineering, and follow up until a resolution is achieved. Provide guidance and training to Tier 1 and Tier 2 support teams to enhance their technical skills and knowledge. Other duties as assigned and related to the nature of this role and company initiatives. Qualifications Education: A bachelor’s degree or relevant years of working experience in related fields is required. An advanced degree in related fields is strongly preferred. Relevant certifications (e.g. CISSP, CEH, GIAC, or equivalent) are a plus. Experience 4+ years of hands-on experience in malware analysis and removal, with a proven track record of handling complex malware incidents or equivalent experience. Proficiency in using various malware analysis tools, disassemblers, debuggers, and sandbox environments. Certifications in relevant technologies or products are a plus. Ideal Candidate Profiles, Talents, And Desired Qualifications In-depth knowledge of malware evasion techniques and the ability to identify tootkits, zero-day exploits, and APTs. Excellent analytical and problem-solving skills with a keen eye for detail. Excellent communication skills, both written and verbal, with the ability to convey technical information to non-technical users. Excellent documentation skills to report findings and remediation progress. Knowledge of regulatory compliance and industry best practices for cybersecurity. Ability to work independently and collaboratively in a team-oriented environment. Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues effectively. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Willingness to learn and adapt to new technologies and software. Additional Information Global team. Global reach. Global impact. At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day. Show more Show less