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HARSH AUTOMOBILES PVT LTD
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Warranty Manager

Warranty Manager

HARSH AUTOMOBILES PVT LTD

0 years

0 Lacs

indore madhya pradesh india

Posted:1 day ago| Platform:

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Skills Required

service training resolve planning communication engineering

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

HARSH AUTOMOBILES PVT LTD is a leading machinery company located in Indore, Madhya Pradesh, India. Operating from Rukmani Plaza on A.B. Road, the company specializes in providing automotive and machinery solutions. With a commitment to quality and innovation, HARSH AUTOMOBILES has established itself as a trusted name in its industry. The company is dedicated to providing exceptional service and fostering customer satisfaction.

Role Description

This is a full-time, on-site role for a Warranty Manager located in Indore, Madhya Pradesh. The Warranty Manager will oversee warranty claims and processes, ensure proper implementation of warranty policies, and work closely with customers and service teams to address warranty-related inquiries. Key responsibilities also include improving aftersales performance, ensuring customer satisfaction, and conducting training sessions for internal teams to maintain high service standards.

Qualifications

Strong skills in Customer Satisfaction and Customer Service to effectively address and resolve customer concerns.
Experience and expertise in managing Warranty processes and developing Aftersales strategies.
Proficiency in planning and conducting Training sessions to improve team competencies.
Excellent communication and interpersonal abilities to collaborate with internal teams and external customers.
Analytical skills and attention to detail for assessing warranty claims efficiently.
Relevant experience in the automotive or machinery sector is preferred.
Bachelor’s degree in Business Administration, Mechanical Engineering, or a related field is advantageous.

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Warranty Manager