Ward Clerk

As a Clerical and Administrative Assistant in the Borders General Hospital Frailty Unit, your role will involve providing support to the unit by performing clerical and administrative tasks. This includes handling reception duties at the nurses station, managing telephone calls and face-to-face inquiries from staff, patients, and carers. Your responsibility will be to relay information accurately and appropriately. Key Responsibilities: - Provide clerical and administrative support to the Frailty Unit - Manage reception duties at the nurses station - Handle telephone calls and face-to-face queries from staff, patients, and carers - Communicate verbally and by telephone with all levels of staff within the hospital, patients, carers, and external agencies - Relay information accurately and appropriately - Collaborate with other agencies and organisations such as Social Work, the Scottish Ambulance Service, and voluntary organizations Qualifications Required: - Excellent communication skills, both verbal and written - Ability to multitask and prioritize tasks effectively - Strong organizational skills and attention to detail - Proficiency in using office equipment and computer applications - Previous experience in a clerical or administrative role is desirable In addition to the specific job role, NHS Scotland is committed to promoting equality and diversity in the workforce. They encourage applications from individuals from all sections of society to create a truly representative and inclusive work environment. It is essential to ensure that you have the right to work in the UK or eligibility for sponsorship before submitting your application. Late applications will not be accepted. As a Clerical and Administrative Assistant in the Borders General Hospital Frailty Unit, your role will involve providing support to the unit by performing clerical and administrative tasks. This includes handling reception duties at the nurses station, managing telephone calls and face-to-face inquiries from staff, patients, and carers. Your responsibility will be to relay information accurately and appropriately. Key Responsibilities: - Provide clerical and administrative support to the Frailty Unit - Manage reception duties at the nurses station - Handle telephone calls and face-to-face queries from staff, patients, and carers - Communicate verbally and by telephone with all levels of staff within the hospital, patients, carers, and external agencies - Relay information accurately and appropriately - Collaborate with other agencies and organisations such as Social Work, the Scottish Ambulance Service, and voluntary organizations Qualifications Required: - Excellent communication skills, both verbal and written - Ability to multitask and prioritize tasks effectively - Strong organizational skills and attention to detail - Proficiency in using office equipment and computer applications - Previous experience in a clerical or administrative role is desirable In addition to the specific job role, NHS Scotland is committed to promoting equality and diversity in the workforce. They encourage applications from individuals from all sections of society to create a truly representative and inclusive work environment. It is essential to ensure that you have the right to work in the UK or eligibility for sponsorship before submitting your application. Late applications will not be accepted.