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Walkin Interview For Technical Support Executive - Bangalore

Walkin Interview For Technical Support Executive - Bangalore

Ample Technologies

0 - 5 years

3 - 5 Lacs

bengaluru

Posted:6 days ago| Platform:

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Skills Required

technical support customer support hardware support technical customer support hardware troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from Ample Technologies!!!

Walkin interview for Technical Support Executive

Job Location - Bangalore

Interview Date - 31-Oct-2025

Interview Time - 10AM to 5 PM

Interview Location:

Icare -

Contact Person - Farwah

Contact Number - 90364 39404

NOTE : Freshers can also apply for this role

Role & responsibilities

Greet and direct customers
Customer service / Front-end customer handling by providing accurate information (e.g. Product repair options, pricing and accessory sales services)
Answer customers questions about specific products/services
Troubleshooting technical-related issues and ensuring to resolve the issues within TAT
Cross-sell products
Promote accessory sales including add-on packs • Manage returns of merchandise
Coordinate with the other departments teams to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Provide customer feedback to the Team Leader
Stay up-to-date with new products/services
Escalate problems when unable to resolve customer issues
Adhere to the Ample and Apple compliance
From time to time complete the required Ample & Apple courses

Preferred candidate profile

Understanding of the retail sales and service process
• Knowledge of computer hardware and software is an added advantage
Familiarity with consumer behaviour principles
Knowledge of inventory stocking procedures
Track record of achieving sales and service quotas
Excellent communication skills, capable of building trusting relationships

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