Walkin Drive For Merchant Operations- Bangalore on 30th Dec

Greetings from Infosys BPM Ltd.,

We are hiring for Walkin Drive for

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application.

Please mention Candidate ID on top of the Resume ***

Senior Process Executive - 1Yr to 2Yrs experience:

https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-234695

Process Specialist- 2Yr to 4Yrs experience:

https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-234700

Interview details:

Interview Date: 30th December 2025

Interview Time: 9.30 AM to 12 PM IST

Interview Venue:

Bangalore, E-City Phase-2, Infosys Limited, No. 40/P-41/P,

Building: 68, Gate: 2, Electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore 560100.

Landmark: In Between Sunik Industries and Tejas Networks.

• Job Location: Bengaluru

• Qualification: B.Com/ BBA/ MBA/ M.Com (Commerce back-ground) only

• Experience: 1- 4 Years

• Notice Period: Immediate Joiners Only

• Shift: US shifts/ Night Shifts (06:30 PM to 03:30 AM)

• Week Offs: Rotational Offs

• Work From Office is mandatory (5 days)

• Job Level: 2A/ 3A

• Designation: Senior Process Executive/ Process Specialist

Job Summary:

The SMB Merchant Operations Specialist supports routine research and exception management functions for Small and Medium Business (SMB) merchant portfolios. This role ensures accurate transaction processing and resolution of customer-initiated requests, while maintaining compliance and operational efficiency.

Key Responsibilities:

Research & Resolution:

• Investigate and resolve customer-initiated requests such as missing payments, out-of-balance issues, and reconciliation discrepancies.
• Assist in correcting transaction rejections and errors.

Transaction & Adjustment Processing:

• Handle ACH returns and related exceptions.
• Process monetary adjustments to client accounts accurately and timely.
• Re-key transactions and perform batch uploads when applicable.

Operational Support:

• Maintain accurate documentation for all adjustments and corrections.
• Collaborate with internal teams to ensure smooth resolution of issues.
• Respond to inquiries and provide status updates to stakeholders.

Compliance & Accuracy:

• Ensure adherence to company policies and regulatory requirements.
• Maintain confidentiality and integrity of financial data.

Qualifications:

Education:

Bachelors degree in Finance, Accounting, Business Administration, or equivalent experience.

Experience:

• 1-4 years in financial operations, payment processing, or merchant services.
• Familiarity with ACH processes and reconciliation activities.

Skills:

• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Proficiency in MS Office and financial systems.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

• Experience in SMB merchant portfolio management.
• Knowledge of transaction exception handling and batch processing.

Documents to Carry:

• Carry a printout your updated resume.

• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).

• All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

Mandatory to carry:

Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy.

Pointers to note:

• Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.

• Original Government ID card is must for Security Clearance

Thanks & Regards,

Infosys Recruitment Team.