Walkin at Infosys BPM - Hiring For Voice-Based Service Desk - Pune

0 - 1 years

0 Lacs

Posted:3 weeks ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Walk-In Drive


Service Desk - International Voice Process!


Location


Walk-In Dates:


Time:


Venue:


Infosys BPM Limited,

1st Floor, ODC 8, Angsana building


Mode: 100% Work from Office (WFO)


Who We're Hiring


Service Desk


Open Roles:


Service Desk


  • Excellent communication skills to attend/resolve client issues on calls/chat/mail.
  • Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
  • Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
  • General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
  • Productivity applications like Microsoft office tools.
  • Open to work in 24*7 and work from office environment
  • Analytical problem solvers who will understand issues and to resolve customer issues
  • Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
  • Being proactive and show the utmost respect for customers time
  • Good time management, ensuring all contacts with customers add value
  • Work from Office


Must to adhere and non-negotiables:


  • Excellent in communication
  • Need to work on US shift timings.
  • Need to complete specific and dedicated training programs set by the client.
  • 24*7 , flexible shifts
  • 100% WFO , no hybrid
  • Preferred Qualifications: Any Graduate


Service Desk


Mandatory Documents to Carry


  • Updated printout of your resume
  • Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
  • All original academic documents for verification:
  • 10th & 12th Marksheets
  • Graduation (All Semesters, CMM, Provisional & Degree Certificate)


Laptops & cameras are not permitted due to security restrictions.


Government ID is mandatory for entry into the campus.


How to Attend the Walk-In


  • Carry a copy of this email/invitation
  • Register your application in advance


Infosys Hinjawadi Pune


Why Infosys BPM?


  • Work with a global brand
  • Extensive training & upskilling programs
  • Fast-track career growth in tech support or customer success
  • Dynamic, inclusive, and team-oriented culture


Come build your career with Infosys BPM. Lets grow, together.


We cant wait to meet you!



Warm Regards,

Talent Acquisition Team

Infosys BPM Ltd

Human Resources | INFY HR

www.infosysbpm.com

Bangalore | Pune | Global Locations

Transforming Talent | Empowering Careers

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Infosys BPM logo
Infosys BPM

Information Technology and Services

Bangalore

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