Walk-in Interview Tele Caller/ Admission Counsellor

SEAMEDU - TELECALLER / ADMISSION COUNSELOR

WALK-IN INTERVIEW IN BANER (17,18 AND 19th Dec)- 6th Floor, 615, Solitaire Business Hub, Balewadi High Street, Balewadi, Pune, Maharashtra, 411045

Seamedu

Multimedia/ Entertainment/ Gaming. Seamedu has campuses in Pune, Gurgaon and Bangalore. To know more about us, please visit www.seamedu.com.

Job Title / Designation: TELECALLER

We are looking for an enthusiastic and engaged telecaller to boost our sales by reaching out to our current and potential. As a telecaller representative, you will be responsible for reaching out to potential customers for closing the deals and resolving the queries of the current customers.

Responsibilities:

• Making outbound calls to current and prospective customers to encourage the purchase of products, and services or gather information.
• Taking inbound and mixed calls, responding to queries, and documenting activity in the CRM.
• Achieving daily or weekly call targets as set by the organisation
• Making 100-150 calls per day
• Explain the features and benefits of the products and services to a prospect.
• Handle the grievances of the customer and offer advice to resolve them
• Keep records of the sales phone calls and note useful information
• Pitch the services directly to the potential customers
• Store and update the customer information in the database

Job Title / Designation: ACADEMIC COUNSELOR

Business Development

Achieve admission targets:

• Handling fresh enquiries (making phone calls and walk-ins)
• Follow up calls to the prospective students
• Update CRM
• Follow admission process
• Submit daily activity report to immediate superior

Plan and execute marketing activities:

• Provide pre-sales input in terms of collecting target audience database, managing mailers/e-mailers campaign etc.
• Analysis of earlier marketing data to support fresh marketing plans
• Monitor lead generation and quality on weekly basis

Student Relations

Attendance Management:

Student Relations and Grievances Handling:

• Students data updation and maintenance
• Ensure to solve student queries (other than technical / functional)
• Help and support students wherever required and students grooming
• Parents interaction and coordination

Specific Skill Set

• Target oriented and focused
• Good communicator (both oral and written) in English and coordination skills
• Well versed with all tools of MS office
• Self-motivated, initiator and results-oriented
• Should demonstrate positive attitude, high motivation and interpersonal skills