Walk In Interview For Repos Energy India Pvt. Ltd.

Field Service Engineer

Department: After Sales Engineering

Company: Repos Energy

About Repos

At REPOS, fuel is more than energyit is the pulse of progress, powering Indias industries and ambitions. We are redefining how energy is accessed, delivered, and consumed through a disruptive Fuel-Tech E-commerce platform. Proudly backed by the visionary late Ratan Tata sir, Repos has already expanded to 380+ cities and has been recognized by Shri Narendra Modi and honored by the President of India. With 12 patents under our belt, we are driven by innovation and a bold vision for the future.

Responsibilities-

1. Customer Service & Complaint Handling

• Handle customer complaints with professionalism and resolve them within stipulated turnaround time.
• Visit sites for product breakdowns, ensuring quick and effective service.
• Address customer queries and provide clear, satisfactory solutions.

2. Technical Support & Issue Resolution

• Perform fault finding, identify root causes, and carry out necessary fixes.
• Repair or replace faulty parts to ensure product performance.
• Document service visits, issues, and resolutions accurately.

3. Customer Relationship Management

• Maintain strong communication with customers to ensure trust and satisfaction.
• Provide technical feedback and suggestions for continuous improvement.
• Support customers by delivering solutions aligned with company standards.

Skills-

• Strong technical aptitude in mechanical/electrical domains.
• Hands-on experience in troubleshooting, repair, and fault finding.
• Excellent problem-solving and analytical abilities.
• Good interpersonal and communication skills.
• Ability to manage multiple tasks and meet service deadlines.

Qualifications-

• ITI/Diploma in Mechanical, Electrical, or related domains.
• Experience in field service or technical support will be an added advantage.
• Willingness to travel across multiple locations.
  

Contact Now :

Hr Sapna Mam : 9226562301

Hr Samruddhi Mam : 9226514187

Talentcorp Solutions Pvt Ltd