Walk In Drive | Technical Support Executive (Telecom Voice) |4 Oct

Requirements

Description and Requirements

Walk in Date - 4th October 2025

(Sat)

Walk-in Time -

12:00 PM- 5 PM IST

Walk-in Venue -

TELUS DIGITAL, Tower-6, UG Floor, Candor Techspace, Sector 135, Noida, Uttar Pradesh, 201304

Role & Responsibilities

• Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service
• Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting
• Walks customers through common phone hardware and software configurations to maximize service functionality
• Provides solutions and resolution resources for customer repair problems
• Interfaces with customers over the phone providing status updates and ensuring service has been restored
• Escalates appropriate technical issues to upper-level technical support when needed
  

Preferred Candidate Profile

• 0-5 years of experience in International Technical Support (Voice)
• Excellent communication skills
• Have worked on ISP, Internet & WiFi Related, Router & Modem Connectivity Issues
• Should be comfortable working in 24*7 Working Environment
• Rotational shifts & Rotational week offs
• Exclusions: Undergraduate Freshers are not eligible/Graduate freshers with Non Technical education are not eligible.
  

Perks and Benefits

• Salary ranges from 3.2 LPA to 4.99 LPA.
• Medicare Facilities
• Free pick up and drop facility will be provided within 35 Kms range
• Medical Insurance
• Life Insurance
  

Language Reference

EnglishEEO StatementAt TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.Equal Opportunity EmployerAt TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.