Job
Description
Greetings from IndusInd Bank!!! We are hiring for Service Delivery Manager / Teller for Guwahati Details of Walk-In Drive are mentioned Below Date - 21st Jun' 25 , Saturday Venue - IndusInd Bank Limited, Regional Office, 2nd Floor, Bhangagarh, G S Road, Guwahati 781 005 (Above BATA Showroom: Near Bhangagarh flyover) Timing - 10 AM to 4:00 PM Objectives of this role Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities Meet and exceed bank service standards, greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security protocols Work with other tellers as a team to complete daily tasks while demonstrating respect and professionalism, being prompt, and supporting management as needed. Responsibilities Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashiers checks, and opening and closing of accounts Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed Track, record, report, and store transactional information and special requests. Provide a high level of customer service. Handle following duties at Branch: Trade-Business related, Non-Trade related & General Banking operations related. Looking after client servicing at the branch lobby Checking KYC documents on new client Account opening forms. Onboarding of new acquired clients through welcome call and audit on sales process. Managing TAT for all service & operational transactions Activation of clients on net banking and other non-branch channels. Business lead generation and passing to relevant sales channel. Managing overall client satisfaction score card for the branch. Authorization & audit checks for all operation transactions Required skills and qualifications Any Graduate with prior cash handling experience Excellent communication, customer-service, and time-management skills Strong dedication to accuracy and efficiency Age- Upto 32 Max Contact Person - Ajay Pal Singh & Jonali Deka Interested candidates may share their resume at chiranjit.chakravarti@indusind.com
