Walk-in Drive For MIS specialist @ ICICI Lombard - Vashi

Job Description

Hiring MIS specialist @ ICICI LOMBARD GENRAL INSURANCE - Vashi Roles and Responsibilities: Prepare MIS reports using Excel to track key metrics and provide insights for business improvement. Design visually appealing dashboards and reports using graphic designing skills to effectively communicate data findings. Collaborate with cross-functional teams to identify areas for process improvements. Develop expertise in MIS Excel, including report preparation, analysis, and presentation. Experience in MIS Management, preferably in contact centres with at least 400 employees. Experience with MIS in preparing weekly or monthly Reports for an agents, manpower calculation. Should have a knowledge of various methods performance tracking, reporting Demonstrated strong analytical skills, Hands on with Excel formulae, Power point and MS Office. Data Management for Call Center Candidates with prior working knowledge on Tableau would be given preference. Desired Candidate Profile : 3+ years of experience in Call Center Operations or related field. Strong proficiency in MIS Reporting, Excel Report Preparation, Graphic Designing, and Mis Excel. Ability to work independently with minimal supervision while maintaining high levels of accuracy and attention to detail. Graduation Mandatory Good Communication in English Expert in Excel Added Advantage if from Service Call Center background Designation : MIS Executive Age Criteria : 30 Shift Timing : General shift (9.30 hours) Interested candidate can share their resume on - rasika.sawant@ext.icicilombard.com Regards, Ankita Soni Human Resource