Waiter / Steward

0 - 31 years

1 Lacs

Posted:14 hours ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key responsibilities Customer interaction: Greet customers, help them find a table, and make them feel welcome.  Order taking: Take food and beverage orders accurately, noting any special requests or dietary restrictions, and relay them to the kitchen.  Menu knowledge: Be knowledgeable about the menu to answer questions, offer recommendations, and inform guests about specials.  Service: Serve food and drinks promptly and accurately, checking in with guests to ensure satisfaction and refilling drinks as needed.  Payment processing: Present bills and process payments accurately, handling cash or credit transactions.  Table maintenance: Set up and clear tables, and ensure the dining area is clean, organized, and free of debris.  Problem-solving: Handle customer complaints or concerns with professionalism and find solutions to ensure a positive experience.  Safety and cleanliness: Follow all health and safety regulations, including proper food handling and sanitation standards.  Skills and qualifications Customer service: A strong focus on customer satisfaction and a friendly attitude are essential.  Communication: Excellent interpersonal and communication skills are needed to interact with guests and staff.  Physical stamina: The ability to stand and walk for long hours is required.  Problem-solving: Ability to handle stressful situations and resolve issues calmly.  Attention to detail: Accuracy is crucial when taking orders and processing payments.  Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays. 

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