Company Description Ratna Cafe is Chennai's oldest Vegetarian Restaurant Chain, established in 1948 with several branches across Chennai, We're looking for dynamic people to join our growing team! Role Description This is a full-time on-site Restaurant Manager role located in Chennai at Ratna Cafe. The Restaurant Manager will be responsible for ensuring customer satisfaction, overseeing customer service, managing hiring processes, effective communication, and optimizing food & beverage operations. The Manager shall be responsible for the complete operations of the designated outlet. Qualifications Customer Satisfaction and Customer Service skills Hiring skills Effective Communication skills Food & Beverage knowledge Experience in restaurant management Leadership and team management skills Ability to work in a fast-paced environment Bachelor's degree in Hospitality Management or related field Experience Minimum 5 years experience in mid-level management role with a graduation degree. Show more Show less

Ideal candidate will be repsonsible for their allotted shift and floor operations -Welcoming and seating customers -ensuring order is taken promptly -upselling menu items and increasing AOV -responsible for managing restaurant staff and reporting schedules -ensuring restaurant cleanliness and housekeeping -providing improved guest experience and customer service -work in a team

To greet and engage with Customers To represent the Brand before customers To understand the entire menu of the restaurant Be proactive in cash management Have an aptitude for accuracy Manage Online order acceptance