Posted:1 week ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Voice Process Executive
Location: Chennai (On-site)
Experience Required: Minimum 1 Year
Languages Required: Any one of the following – Tamil / Kannada / Malayalam / Telugu / Hindi

Job Summary:

We are hiring experienced Voice Process Executives for our Chennai office. The ideal candidate must have at least one year of experience in customer service (voice process) and be fluent in at least one regional language.

Key Responsibilities:

  • Manage inbound/outbound customer calls professionally
  • Resolve queries and provide accurate product/service information
  • Document call details and follow up as needed
  • Ensure high levels of customer satisfaction and service quality
  • Escalate complex issues appropriately
  • Achieve daily/weekly performance targets

Eligibility Criteria:

  • Minimum 1 year of experience in voice-based customer support
  • Proficiency in any one of the following: Tamil, Kannada, Malayalam, Telugu, or Hindi
  • Good communication and listening skills
  • Basic computer and typing skills
  • Customer-focused attitude

Education:

  • Any graduate or diploma (preferred)

Work Schedule:

  • Rotational shifts or Day shifts
  • 6-day working with 1 weekly off

Job Type: Full-time

Pay: ₹17,000.00 - ₹22,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

Speak with the employer
+91 7867839959

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