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Technomine BPO Private Limited
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Voice Process Executive

Voice Process Executive

Technomine BPO Private Limited

2 - 3 years

2 - 3 Lacs

navrangpura ahmedabad gujarat

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

english 12th pass bachelor's degree in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job description

Customer Service Assistant

Shift Timings : 3:00pm to 12:00 am IST / 07:00pm to 04:00am IST / 1:00pm to 10:00pm IST / 11:00 PM TO 08:00 AM

Job Description

Responsible for providing correct & effective communication to existing & prospective customers about products & their applications
Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice
Responsible for collecting data and managing it
Responsible for identifying customer needs and closing query calls
Conduct telephonic interaction with customers provide information about product and services.
Acquire and analyze relevant information to evaluate validity of concern.

Education:

Minimum qualification: 12th Pass

Required experience:

2-3 years post graduation; experience in Customer Support to UK/USA/Australian Client

Mandatory skills:

Self motivated
Good Communication Skills
Core Selling Skills
Good Customer Relationship Management Skills

Job Types: Full-time, Permanent

Pay: ₹19,000.00 - ₹25,000.00 per month

Benefits:

Food provided
Paid time off
Provident Fund

Language:

English (Required)

Location:

Navrangpura, Ahmedabad, Gujarat (Required)

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹19,000.00 - ₹25,000.00 per month

Benefits:

Food provided
Leave encashment
Paid sick time
Paid time off
Provident Fund

Experience:

total work: 1 year (Preferred)

Location:

Navrangpura, Ahmedabad, Gujarat (Required)

Work Location: In person

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