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Industrial Rubber Company
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Voice Process Executive

Voice Process Executive

Industrial Rubber Company

0 years

1 - 3 Lacs

tiruchchirāppalli

Posted:4 hours ago| Platform: GlassDoor logo

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Skills Required

marketing resolve processing transactions crm research management communication word excel

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Voice Process Executive (Fresher)

Location: TRICHY, Tamil Nadu
Department: MARKETING
Employment Type: Full-Time, On-site
Experience Required: 0–3 year (Freshers welcome)
Salary Range: ₹15,000 – ₹25,000 per month + Incentives
Education: Bachelor's Degree in any discipline/MASTER'S/MBA
Languages: Proficiency in Tamil, English, and Hindi

Benefits : PF AND ESI

Key Responsibilities:

Handle inbound and outbound calls to address customer inquiries, provide product information, and resolve issues related to industrial rubber products.
Coordinate with the sales and production teams to ensure timely order processing and delivery.
Maintain accurate records of customer interactions and transactions in the CRM system.
Assist in organizing and overseeing promotional events, exhibitions, and advertising campaigns.
Conduct market research to identify trends, customer needs, and competitive activities.
Provide feedback to management on customer concerns and potential areas for product improvement.Placement India Desired Candidate Profile:
Excellent verbal and written communication skills in Tamil and English.
Basic computer proficiency, including MS Office (Word, Excel, Outlook).
Strong interpersonal skills with a customer-centric approach.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund

Experience:

Domestic voice process: 1 year (Preferred)

Language:

Hindi (Preferred)

Location:

Trichy, Tamil Nadu (Preferred)

Work Location: In person

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