Voice Process Agent

2 - 4 years

2 - 4 Lacs

Posted:1 week ago| Platform: Foundit logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

This is a full-time on-site role for a Voice Process Agent located in New Delhi. The Voice Process Agent will manage inbound and outbound calls, handle customer inquiries, provide accurate information, resolve issues, and ensure excellent customer service to maintain a high level of customer satisfaction.

Qualifications

  • Excellent verbal communication and active listening skills
  • Customer service experience in a call center environment
  • Ability to handle high call volumes and maintain composure under pressure
  • Proficiency in computer skills and experience with CRM software
  • Strong problem-solving skills and attention to detail
  • Fluency in English; additional languages may be advantageous
  • High school diploma or equivalent; further education in relevant fields is a plus
  • Ability to work in a team and independently as needed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
CorroHealth logo
CorroHealth

Hospitals and Health Care

Plano Texas

RecommendedJobs for You

hyderabad, telangana, india

bengaluru, karnataka, india