VKYC Executive

Job Title: VKYC Executive
Location: Gurugram
Experience Required: Minimum 1 year in Video KYC process
Gender Preference: Open to all (Male/Female)

Job Description:

We are looking for a proactive and detail-oriented VKYC Executive to join our customer onboarding team. The ideal candidate will have hands-on experience conducting video-based KYC verifications and possess strong communication skills to handle real-time customer interactions.

Roles & Responsibilities:

• Conduct VKYC (Video KYC) sessions with customers via secure video conferencing platforms.
• Verify and authenticate customer identity and documents as per company and regulatory guidelines.
• Review and analyze identification documents including PAN, Aadhaar, etc., ensuring compliance with RBI and internal policies.
• Use facial recognition tools and biometric validation systems to verify customer identity accurately.
• Maintain detailed and accurate records of VKYC interactions and documentation.
• Ensure customer data confidentiality and adhere to data protection and privacy laws.
• Provide support and clarification to customers regarding the VKYC process.
• Escalate any suspicious or non-compliant activity to the appropriate internal team.

Required Skills & Qualifications:

• Minimum 1 year of experience in VKYC or related verification processes.
• Good communication skills in English and Hindi.
• Familiarity with KYC norms and compliance regulations.
• Basic knowledge of biometric and facial recognition technology is a plus.
• Ability to handle multiple customer sessions efficiently and professionally.
• Comfortable working in a fast-paced, target-driven environment.

To Apply Share Your Resume At [email protected] with the subject line “Resume for VKYC Executive”. You can also drop your updated resume on 7042221292

Job Type: Full-time

Pay: ₹22,000.00 - ₹25,000.00 per month

Schedule:

• Day shift

Work Location: In person