Visa Consultant

Company Description

Since 2006, Rayna Tours and Travels, an ISO-certified company, has been a premier tour operator in the UAE, providing tailored travel management services for leisure and business travelers globally. Headquartered in Dubai, the company operates branches in Abu Dhabi, Sharjah, Singapore, Malaysia, and Pune (India), as well as over 70 travel outlets in major hotels across Dubai. With numerous awards, including the TripAdvisor Excellence Award, Rayna Tours combines deep industry expertise, professionalism, and transparent business practices to create customized travel programs. Its diversified subsidiaries span destination management, cruising, aerial tours, transportation, and real estate services, ensuring a comprehensive experience for clients.

Role Description

This is a full-time, on-site Visa Consultant role based in Pune. The Visa Consultant will guide and assist clients with visa and immigration-related requirements, evaluate client documents, and ensure timely and accurate submission of applications. The role involves managing a consultative approach to understand client needs, providing expert advice on visa processes, and resolving immigration-related queries while delivering excellent customer service.

Qualifications

• Expertise in Immigration Issues, Visas, and knowledge of immigration laws and procedures.
• Strong skills in Communication and Consulting to effectively understand client needs and provide appropriate advice.
• Practical experience in immigration or travel consultancy is an advantage.
• Ability to deliver excellent customer service with accuracy and attention to detail.
• Bachelor's degree or equivalent professional experience is preferred.
• Proficiency in multiple languages is a plus.