Visa and Passport Specialist

About ENRICH INDIA - Enrich India is a leading provider of Corporate Incentives and Travel Management services. The core team at Enrich India encompasses eloquent names from the hospitality industry, duly supported by experienced and dedicated professionals to handle all the International and Domestic requests with ease. ENRICH INDIA offers a wide range of services – MICE, Rewards & Recognition, Luxury Leisure Tours, Cruises, Events, Destination Wedding, Inbound Tours and supporting services. Enrich India have successfully achieved it's short- and long-term goals and the mission is to expand leaps and bounds in the next two decades. The services now include an all-round approach to the Incentives and Travel requirements of corporates. Key Responsibilities ➢ Work with the team to bring strategic change in handling Visa operations and optimizing resources. ➢ Responsible for ensuring hassle-free Visa operations. ➢ Be a single point of contact for Client & Finance for all the Visa-related bills. ➢ Maintaining and creating relationships with the corporate/clients/agents through monthly visits, updates, and mail communication. ➢ Relationship management with Branches & VFS ➢ You must prepare all fee quotes and any information required by clients, colleagues or authorities. ➢ You must maintain strong working relationships with all clients and colleagues. ➢ Dealing with client queries by phone, email, and in person. ➢ You must oversee the completion of all relevant visa and immigration documents and ensure that they are received within the time limit set by the government. ➢ Must be able to help the client to obtain Visas, Green cards, and other documentation required. ➢ Interview all clients and deal with all applications face to face and by post to ensure that the client is suitable ➢ You must take full responsibility for all Immigration issues and operations, remaining up to date with any changes to legislation. Requirements - A commanding desire to learn and succeed in a travel visa division. - 2+ years visa management or related travel/MICE experience - You must be fluent in English and have experience in Immigration procedures and OISC accreditation. - You must have strong communication and negotiation skills as the job is centered on communication with the client, colleagues and authorities. - You must be able to work to tight deadlines even when under pressure, whilst still being able to provide a high level of customer service. - You must be proficient in Microsoft Office and any other software related to Visa and Immigration. Behavioral Requirements - A desire to do and achieve brilliant things! - Authentically curious, you love learning and improving yourself - Integrity is fundamentally important to you - You want to make a real difference Job Type: Full-time Pay: ₹20,000.00 - ₹55,000.00 per month Schedule: Day shift Application Question(s): What is current & Expected CTC? Experience: Visa filing: 2 years (Preferred) Work Location: In person