About the company
SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits.
SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.
Join us to shape the future of digital payment in India and unlock your full potential.
What s in it for YOU
- SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
- Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
- Dynamic, Inclusive and Diverse team culture
- Gender Neutral Policy
- Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
- Commitment to the overall development of an employee through comprehensive learning & development framework
Role Purpose
To create the most profitable and meaningful third-party franchise business in the industry for credit cards for the organization with strong governance and quality control mechanisms in place.
Role Accountability
Complete ownership on New Accounts, Business planning, P&L management and business strategy for the LG vertical.
- Ownership on Providing leadership to the creation and execution of the Annual
- Sales Plans to meet agreed product goals and revenues for the vertical
- Lead the development of all vertical forecasts with respect to New Accounts/Cost
- of Acquisition/Customer Segmentation and Delinquency/Customer Profitability
- amongst others
- Manage, motivate and develop the sales team for the LG vertical by setting
- clear goals, effective coaching, evaluation and feedback on performance
- Execute the adoption of the latest digital technology in customer acquisition
- programs across the vertical
- Grow market share and create market leadership
- Maintaining awareness of the competitive market landscape, expansion
- opportunities, industry developments, digital initiatives in customer onboarding processes etc.
Measures of Success
- Top of the funnel achievement of the LG vertical
- New Account MoU achievement for the LG vertical and ensuring desired percentage contribution to the overall business as agreed upon.
- New accounts growth of LG partners business and increase in market share of the Organization in this space.
- Defect free SLA adherence across all LG relationships and adherence to compliance guidelines
Technical Skills / Experience / Certifications
- 20 plus years of sales & relationship management
- MBA or Graduate from recognized & reputed business school/institution
- A robust understanding of digital acquisition processes in the industry and implementation abilities.
- Overall Product and industry knowledge
Competencies critical to the role
- Experience in creating a business vertical ground up
- Strong orientation toward building and managing relationships critical to the business
- Experience in complete ownership across all business metrics for a strategic portfolio (New accounts/ COA/ Delinquency/portfolio parameters, amongst others)
- Experience in formulating and executing a Pan India Business strategy in consultation with
- with the Business Head to meet and exceed all agreed business metrics
Qualification
MBA or Graduate from a reputed & recognized Institute/University
Preferred Industry
Credit Card, BFSI Industry