Vice President – Lean Digital Transformation Leader

Ready to shape the future of work

At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atand on,,, and.

Inviting applications for the role ofVice President - Lean Digital Transformation Leader

Lean Digital Transformation (LDT)function serves as a catalyst for career advancement and heightened leadership visibility within the company. By taking on responsibilities in this role, aspiring leaders are immersed in a dynamic environment that demands strategic thinking, decisive action, and effective communication. The challenges and complexities encountered within this function create an ideal testing ground for individuals to prove their leadership capabilities and demonstrate their potential. Furthermore, the function%27s prominence among senior management and executives ensures that exceptional performers are duly recognized and actively considered for future leadership positions. As a result, this function not only expedites career progression but also provides a distinguished platform for individuals to establish themselves as competent and influential leaders within the organization.

The LDT team drives the transformation agenda for G and its clients by leading the interplay of Data Analytics, Digital, and Lean Six Sigma. We fuse Lean and Six Sigma to optimize processes, bring end-to-end process linkage, reimagine businesses with digital solutions and predict problems before they occur by embedding Analytics into operations. You would also lead the charge to infusing agentic AI solutions and Generative AI into our Operations which we run for our clients.

In this role you will hold end to end accountability of several critical programs/ clients, which have %24 booking targets in addition to overseeing outcomes on the digital disruption that are to be achieved.

All parts of the operating ecosystem need to be orchestrated into a well-oiled machine to meet the program success criteria, with respect to business outcomes and booking targets.

Key Responsibilities

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  Own and deliver transformation outcomes for clients by combining data, technology, and emerging tech to unlock transformative value.

• 
  

  Develop and execute a strategic roadmap to embed analytics and digital capabilities throughout the organization.

• 
  

  Collaborate with global operating teams to identify and execute opportunities for modernizing operations.

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  Conceptualize and architect scalable solutions, leveraging digital and technology-enabled tools to enhance operational efficiency and integrate new digital assets into the operating system.

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  Evangelize solutions and work with delivery teams to implement and strengthen the value proposition.

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  Provide thought leadership and execute diverse projects, including consulting, assessment, and analytics initiatives.

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  Lead cross-functional teams in the implementation of analytics and digital projects, setting milestones, managing resources, and monitoring progress.

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  Stay updated with industry trends and emerging technologies in analytics and digital transformation, offering guidance and thought leadership.

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  Drive organizational change by promoting the adoption of analytics and digital capabilities, including change management strategies and training.

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  Partner with existing Operations teams to expand the reach and offerings of digital and analytics solutions to customers and prospects.

Qualifications we seek in you!

Minimum Qualifications

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  Min. postgraduate / MBA from a top institution (Preferred)

• 
  

  Business understanding and knowledge of transformation trends in 2-3 Industry verticals.

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  Experience in leading digital transformation programs which include technology, business strategy, data, and emerging technology, preferably in programs that are Experience led, Velocity Driven and at Global Scale

• 
  

  Should have played critical role in building strategy and execution and have an excellent understanding and expertise in digital technologies including cloud computing, data analytics, artificial intelligence (AI), machine learning (ML), and automation.

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  Have the alibility to collaborate with senior operations /sales leaders to understand their analytics, digital and transformation needs.

Preferred Qualifications/ Skills

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  Be able to establish strong relationships, manage expectations to drive adoption and to build solutions ensure alignment with client and business priorities and bringing in credibility to our Digital Value proposition.

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  Strong analytical and problem-solving abilities, with the ability to interpret complex data and translate it into actionable insights. Proficiency in data analysis tools and techniques is essential.

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  Outstanding leadership and interpersonal skills, adept at engaging clients and stakeholders across the organization. Proven success in managing cross-functional teams and driving change in complex environments.

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  Good understanding of Operations ecosystem in a Business Process management environment. Specific knowledge on or more Core Service lines like Finance and Accounting, Supply Chain, Procurement, Banking Operations, Insurance Operations

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  Strong facilitation, presentation, and negotiation skills (internal & external).

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  Ability to work in a multicultural environment.

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  Ability to think strategically and translate business objectives into actionable plans. Strong business acumen and the ability to align analytics and digital initiatives with broader organizational goals.

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  Overall, as a Lean Digital Transformation Leader you will be responsible for driving the integration of process, analytics, and digital capabilities throughout the organization, ensuring the effective use of data and digital technologies to achieve business objectives and enhance operational performance.

Why join Genpact

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  Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation

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  Make an impact - Drive change for global enterprises and solve business challenges that matter

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  Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities

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  Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

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  Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let&rsquos build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.