Vice President - Colleague Support Progressing & Performing (India)

As a Vice President - Colleague Support Progressing & Performing (India) at Barclays, you will embark on a transformative journey shaping the future of Colleague Journeys from Chennai. Your role will involve collaborating with UK-based counterparts to oversee Rewarding and Performing operations, Core HR, and leading India teams in these areas. It is crucial to drive service excellence, operational transformation, and strategic alignment across HR delivery, champion change, embed automation, and strengthen governance and risk frameworks to ensure scalable, compliant, and future-ready Colleague Support. Managing a team of 60 colleagues, including AVPs and Team Managers, you will be responsible for inspiring and developing a high-performing team culture focused on accountability and innovation. To be successful in this role, you should have a Master's degree in human resources, Business Administration, or a related field, with progressive years of experience in HR Service Delivery, including at least 5 years in a senior leadership role. You must have a proven track record in leading large-scale HR service delivery and transformation initiatives, experience working in a global matrixed environment, managing cross-functional teams, and excellent stakeholder management, communication, and change leadership skills. Key responsibilities include ensuring consistent, high-quality HR service delivery, monitoring SLAs, CSAT, KPIs, and customer satisfaction metrics, leading transformation programs aligned with the CX strategy, identifying automation opportunities, establishing robust controls and compliance mechanisms, and fostering collaboration with global HR Ops leadership. Some highly valued skills for this role may include experience in the Banking/Finance domain, a strong understanding of HR systems, automation tools, and governance frameworks, exposure to Workday and Service Now, and proficiency in risk and controls, change and transformation, business acumen, strategic thinking, digital, technology, and job-specific technical skills. Your accountabilities will involve delivering and executing HR operational activities aligned with colleague journeys, maintaining colleague data in HR information systems, providing guidance on HR policies and procedures, and contributing to strategy, resource planning, policy management, continuous improvement, and risk mitigation. As a Vice President at Barclays, you are expected to set strategy, drive requirements, manage policies and budgets, deliver continuous improvements, advise key stakeholders, and demonstrate leadership and accountability for managing risk. You will collaborate with internal and external stakeholders, create solutions based on analytical thought, and build trusting relationships to achieve key business objectives. In this role, you will embody the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset to Empower, Challenge, and Drive, guiding your actions and interactions within the organization.,