Venue Manager

Key Responsibilities:

- Oversee daily operations of the sports facility, ensuring smooth functioning across all areas

- Manage bookings, walk-ins, and coordinate with customers for hassle-free play sessions

- Supervise on-ground staff, trainers, or housekeeping (if any)

- Handle basic troubleshooting of equipment and liaise with vendors for repairs or support

- Monitor inventory of sports equipment and facility supplies

- Address customer queries and feedback in a professional and timely manner

- Generate daily reports and communicate updates to the central team

- Ensure compliance with SOPs and company policies

- Be a brand ambassador on-ground, maintaining energy, professionalism, and sportsmanship

Requirements:

- 1–3 years of experience in operations, hospitality, or venue management (sports/fitness background is a plus)

- Strong interpersonal and communication skills

- Ability to work independently and manage people and time effectively

- Comfortable working in morning or evening shifts (rotational basis)

- Basic computer skills for booking management, reports, etc.

- Energetic and enthusiastic personality with a customer-first mindset

Shift Timings: (9 hours)

- Morning Shift: 6:00 AM – 3:00 PM

- Evening Shift: 3:00 PM – 11:00 PM