vendor coordinator

Vendor Coordinator L1 – Qty-02 Location -Ahmedabad Experience : 2 to 3 years Qualification : Graduation Budget : 21000 to 23000 CTC Job Description : · Good knowledge of MS Excel. · Good Communication Skills. · Act as a single point of contact for the client's IT vendors and provide vendor coordination for customer operations. · Lead Governance meetings with vendors. · Maintain list of Insurances for Spare and repair cases. · Maintain healthy relationship with CUSTOMER’s IT vendors. · Call Logging as per Vendor processes and coordinate till resolution / service restoration. · Follow vendor escalation matrix and in case of any deviations escalate the same to CUSTOMER’s SPOC. · Maintain details of the various vendors with details like contact persons, telephone numbers, escalation matrix, SLA Information. · Co-ordinate with vendor for dispatch of devices to respective service Depot for repair service – e.g.: -Desktop / Laptop Hardware Show more Show less