Job
Description
Role & responsibilities : This role provides critical inputs on all new products/processes and any amendments to products/processes to highlight Operational Risks. This role documents and tracks Operational risks arising from other bank activities such as material outsourcing, Training content review etc. The incumbent participates in development and deployment of various risk related activities such as RCM enhancements, IFC testing, Risk & control self-assessment, RBI tranche data control template, etc. The incumbent also monitors and gathers inputs from key functions of the bank on KRIs. Facilitate enhancement of RCMs and liase with regional Ops Risk team across branches and regions to carry out IFC testing, maintain tracker for the same. Participates in product and process review for availability of controls and also in reviews related to Business Requirements Document (BRD), Functional Specific Development (FSD) and perform User Acceptance Testing (UAT) to ensure effectiveness of controls before move to Production Perform Annual risk assessment for material outsourcing vendors with regards to compliance. Facilitate regional Ops Risk team across branches and regions to carry out BCP simulation as per approved schedule. Ensure compliance to all regulatory norms/guidelines in the regions by providing guidance, checks & evaluation of the branches and review of implementation of the compliance obligations of the regulatory guidelines. Participates in product and process review for availability of controls. and also, in reviews related to Business Requirements Document (BRD), Functional Solution Document (FSD) and perform User Acceptance Testing (UAT) to ensure effectiveness of controls before move to Production. Collect loss data and KRI data for regional ORM team and consolidate it for reporting to the corporate ORM function. Coordinate collection, recording and data capture of loss events and near miss together with verification within the businesses and regular reporting of these events, the details, and amounts as per the provisions laid down in the Loss Data Management Manual. Maintain an MIS of all the branches with findings on compliance issues; provide consolidated compliance review findings to the Manager / Corporate Operational risk manager. Appraise the regional business & functional heads the level of compliance and failures, if any, so that prompt/corrective action is taken Assist the regional business & functional heads in submission of monthly Compliance Certificate in the prescribed format Conduct monthly surprise visits at the Branch for checking implementation of the required changes in internal procedures as communicated by Functional Departments Submit the report on breaches/non-compliances immediately to the Manager Opsrisk / Corporate Opsrisk Manager Conduct timely follow-up, documentation and status of action plans, open issues identified during OR assessments at respective branches. Maintain a database of branch wise deviations in terms of non-adherence to standard processes, perform root cause analysis of major deviations from and recommend changes in process design to address the same Escalate to Managers on the level of operational compliance and failures, if any, so that prompt/corrective action is taken Customer Visit to assigned branches across South regions to review process adherence on identified and assessable parameters for a specific process implementation review. Ensure the queries raised by branches and regional office on operational risk and compliance is addressed as per requirements Responsible for implementing risk scorecards across branches and backend activities to analyze risk indicators Visit branches across regions to review process adherence on identified and assessable parameters Responsible for the Test of Design and Test of Operating Effectiveness through IFC testing Support to BRACOs for effective implementation of processes at front line of defense. Internal Process Reports loss incidents for identification of control gaps Responsible for implementing risk and control matrix / Supports for completion of RCSA for departments. Maintain various tracker pertaining to Ops risk team. Ensure all the escalations, reporting to the corporate office and ORM elements are done in a timely manner. Implements approach to improve KRI(s) so as to bring them within acceptable threshold. Reports loss incidents for identification of control gaps Responsible for implementing risk and control matrix / register for various processes in Ujjivan SFB. Updates Operational Risk checklist on which the branches are assessed when visited across regions by Operational Risk team. Learning & Innovation Updates self with prevailing regulations, notification, circulars and guidelines of the regulators and statutory bodies, and disseminate the information regarding new regulatory developments. Support in developing training modules, including online modules, for development and maintaining of risk culture. Conduct appropriate trainings/workshops pertaining to Operational Risk at the Regional Offices and branches. Attend external training programs and workshops to enhance operational risk skill sets. Ensure adherence to training man-days/ mandatory training programs for self. Enhance knowledge through successful certification on various courses related to risk managements and latest technological developments. Ensure goal-setting, mid-year review and annual appraisal process happens within specified timelines for self. Required Skill: At least 2-4 years of experience in Retail Banking, should have experience in both Assets and Liabilities business with at least 1+ years of hands-on experience in any of the vertical viz., Risk, Audit, Compliance or Operations. Sound knowledge of Risk Management principles & the evolving practices for the management of Operational Risk Knowledge of micro finance and functioning of Retail Bank branches; cash management, branch operations, retail Forex, payments and clearing, businesses like deposits, term deposits, gold loans, lockers, overdrafts, etc. Knowledge of RBI polices and guidelines relevant to SFB. Good team player Ability to work with cross functional teams to deliver desired outcome Good analytical skills Good written communication and presentation skills High standards of integrity and ethics
