Key Responsibilities
1. Product Design Agentic UX Strategy
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Design the New Agentic UX:
Lead the creation of a modern, AI-integrated user experience. Design multi-modal interfaces that seamlessly blend Visual UI with Voice User Interfaces (VUI) to support first responders in high-stress environments. -
AI Design Systems:
Create and maintain design systems and principles focused specifically on control, transparency, and trust
in AI applications. -
Figma Mastery:
Utilize Figma to create high-fidelity prototypes, wireframes, and design components that serve as the "source of truth" for engineering. -
User Discovery:
Lead UX research and feature discovery sessions to translate complex emergency workflows into intuitive design solutions.
2. Product Management Roadmap Execution
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Process Tooling:
Develop and implement the Product Design and Feature Requirements process. Establish the tooling ecosystem (Jira, Confluence, Figma) to streamline the flow from concept to code. -
Roadmap Management:
Own the product roadmap planning, ensuring alignment between design vision, engineering capacity, and business goals. -
Requirements Management:
Translate design concepts into detailed technical specifications, user stories, and acceptance criteria within Jira. -
Backlog Ownership:
Prioritize the product backlog, facilitate sprint planning, and work closely with engineering to ensure requirements are understood and delivered to spec.
3. Branding, Launch Marketing
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Brand Development:
Expertly manage the Branding Style Guide development for the new platform, ensuring a cohesive visual identity. -
Product Launch Leadership:
Lead product launch initiatives, coordinating with internal stakeholders to ensure a successful go-to-market strategy. -
Marketing Assets:
Create required marketing materials and manage the online product presence, including the design and development oversight of the product website.
4. Legacy Modernization
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Rewrite Strategy:
Identify gaps and inefficiencies in the legacy system and translate them into improved, modern UX solutions. -
Parity Enhancement:
Balance the need for feature parity with the legacy system while introducing new, AI-driven capabilities.
Qualifications
Required
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Experience:
3+ years of experience in a hybrid Product Design / Product Management role (or equivalent combination of roles). -
UX Tooling Expert:
Deep knowledge and expert proficiency in Figma
for prototyping and design systems. -
Requirements Management:
Expertise in using Jira and Confluence
for backlog management, documentation, and roadmap planning. -
Multi-Modal Design:
Proven experience designing multi-modal interfaces, specifically Voice (VUI) and Visual
interactions. -
AI Design Principles:
Strong portfolio or experience creating design systems focused on AI transparency, user control, and trust.
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Branding:
Demonstrated experience in developing Brand Style Guides and marketing assets. -
Communication:
Excellent ability to bridge the gap between technical engineering requirements and visual design elements.
Nice to Have
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Experience in the fire service, EMS, or public safety software industry.
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Experience with Webflow, WordPress, or frontend technologies (HTML/CSS) for marketing site creation.
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Background in cognitive psychology or human factors engineering (relevant for high-stress UX).
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Familiarity with "Agentic" workflows and Generative AI application patterns.
Why Join Immo-Office
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Shape the Future:
Opportunity to define the UX and Brand of a major new product from the ground up. -
High Impact:
Your work will directly improve the workflow of property management teams and tenants as well as contractors and supporting agencies. -
Hybrid Role:
A rare opportunity to utilize both your creative design skills and your tactical product management skills in a single high-ownership role. -
Stability Growth:
Backed by Banyan Software s permanent capital model with the agility of a startup environment.