1393 User Stories Jobs - Page 27

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions. What will your job look like Lead domain-specific solutioning activities across solution and delivery engagements. Act as a trusted advisor to customers, providing deep expertise in your domain (e.g., Charging & Billing, CRM, Ordering, Catalog, Network Provisioning). Define end-to-end domain solution and ensure alignment with customer business goals and operational strategies. Collaborate with Solution Architects, Business Analysts, and Product Managers for requirement feasibility and solution scope. Provide functional and technical support during design, integration, migration, and testing phases. Identify domain risks, dependencies, and business impacts; recommend best practices and innovative approaches. All you need is... Degree in Computer Science or Industrial Engineering & Management - Information System. Customer-facing experience - ability to communicate the Amdocs solution using various methods (presentations, demos, and so on). Wide knowledge of relevant products and E2E Business process. Knowledge of the telecom industry and Amdocs business processes (ETOM, ASOM). Experience in managing a team in cross-Amdocs domain solutions. Why you will love this job: Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions. Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development! You will have the opportunity to work in multinational environment for the global market leader in its field. We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions. What will your job look like Own and manage the product backlog for one or more telecom BSS solutions or digital products. Translate business and customer needs into epics, features, and user stories with clear acceptance criteria. Prioritize features based on business value, customer impact, and technical feasibility. Collaborate with business analysts, solution architects, developers, and testing to ensure end-to-end understanding and delivery of solution requirements. Lead scrum ceremonies (planning, reviews, backlog grooming) and ensure alignment between delivery teams and business priorities. Act as a BSS domain or digital champion ensuring consistency, quality, and innovation across all product releases." " All you need is... Degree in Computer Science or Industrial Engineering & Management - Information System. Customer-facing experience - ability to communicate the Amdocs solution using various methods (presentations, demos, and so on). Wide knowledge of relevant products and E2E Business process. Knowledge of the telecom industry and Amdocs business processes (ETOM, ASOM). Experience in managing a team in cross-Amdocs domain solutions. Why you will love this job: Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions. Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development! You will have the opportunity to work in multinational environment for the global market leader in its field. We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

Overview Prodapt Solutions is looking for a Business Analyst with telecom domain experience. *Should have handson in Lead to Cash journey - Processes and Systems for Cellular Mobile service for Enterprise or End to End VPN service for Enterprise, Non-Terrestrial Network, Cloud PBX stacks. *Should have solid understanding on different Service Fulfilment journey metrics. *Should have solid understanding of different BSS and OSS applications that support Lead to Cash journey. *Should have conducted workshops to gather requirements from stakeholders, presenting different solution options to architects. Responsibilities *Following OSS/BSS applications knowledge is mandatory - CRM, Product Catalog, Order Orchestration, Inventory management (Service inventory/Physical inventory), Provisioning & Activation system, Element Management System, Engineering workflow management. *Following Network OSS applications knowledge is desirable - Network Monitoring System, Test & Diagnostics application, Network performance management (monitoring, collecting data, reporting), Incident and Change management system. *Good knowledge on different CRM/BPM systems is mandatory. Knowledge on SalesForce, SNOW is desirable. *Should be able to evaluate internal functions, systems, business strategies and IT processes to find improvements that support Telco service provider’s future CRM strategies and goals. *Ability to use telecom, IT and enterprise architecture best practice methodologies, processes, functions, and data maps. *Technical specialist skills in software design and implementations, with experience of cloud and on-premises systems architecture *Accountable for ensuring project delivery of multi-domain BSS/OSS solutions. Ability to define and articulate complex architectures to non-technical stakeholders. *Produce and support the production of High Level Designs, Low Level Designs, test plans, Deployment Guidelines and TTO`s. *Work in cross-functional delivery teams including partners and vendors to support delivery throughout the delivery lifecycle and ensure solutions are delivered into production on time and meet the operational acceptance criteria. *Work closely with Network Design, Systems Development, Testing team, E2E Solution Architects, Operations teams. *Knowledge on APIs, Frameworx, Microservices, UML, TOSCA, NetConf/YANG, CI/CD, REST/Webservices, JSON, Postman, Agile Development is needed. *Knowledge on P/S/R catalog and specifications is desirable. Ability to work with stakeholders to create and define problem statements and root cause analysis Create and gather requirements from stakeholders, draw process diagrams, write user stories, ensuring documentation is complete, understandable, and unambiguous Validation of the documentation with stakeholders Capture and report back essential information from meetings Familiar with Agile principles and in using JIRA or ServiceNow SPM tool knowledge Use of collaboration and presentation tools like Mural Minimum Educational LevelBachelor Degree Min Experience (Years):5 Max Experience (Years):12

Oversees the utilization of the organization's Business Analyst team who serve as primary liaisons between internal and/or external customers and Information Technology Teams (IT) to define business requirements for systems fixes and enhancements to meet customer and organizational objectives and needs. Builds a customer-focused relationship with internal and/or external customers management team to align project objectives, and to continuously promote the organization's ability for their domain expertise and problem solving abilities. Approves and may present recommendations on high-impact proposal/requirements documents and solutions development which is Project specific. Manages the development, growth and quality of Business Analyst staff and delivery services in order to build and improve well rounded teams. Provides domain specific subject matter expertise (advisory) to customers and remains current on trends in the marketplace. Facilitates and coordinates the approval of day-to-day recommendations of the business analyst team related to SLAs, operating procedures, governance structures and metrics for process improvement.

More than 6 years of experience in Business Analysis or related experience in IT Demonstrates good learning agility to understand the Product components Responsible for analyzing and understanding of business and functional requirements Translating complex business needs and requirements in detail and be able to translate them into functional and technical specifications . Work closely with developers and end users to ensure technical and functional compatibility Conducting detailed gap analysis of a product versus the requirements and doing Impact Analysis Creates project specific planning and scope documentation and secures stakeholder sign off Perform System Testing toensure the delivery of quality product and UAT support from a functional perspective Prepare release notes for new changes/enhancement done in the system Creates end-user documentation (e.g., user guides, process flow charts, training materials) Presents complex data and analysis in an easily understood format so it is suitable across diverse groups with varying abilities Facilitates cross functional communication and recognizes need to engage other stakeholders and SME's in a project Acts as a liaison between commercial and technical functions Strong problem-solving and analytical skills Understanding of Project Life Cycle and STLC Strong team player Work in TFS/Azure DevOps, tracking user stories and managing sprints Ability to work with a sense of urgency and attention to detail Excellent oral and written communication skills Preferred Experience in SQL queries Experience in ETL/EDI processes and Reports Experience of US Healthcare payer domain Knowledge of health insurance industry - Claims processing, ICD 9/10, Medicare, or Medicaid Experience in UML Modeling

JOB TITLE Technical Business Analysis Engineer II RESPONSIBILITIES May perform one or more of the following: Requirement/Analysis Ability to comprehend Business Requirement Documents (BRD) Maintain and Update Data/Vendor Interfaces BRD Interprets requirements to create systems specifications documents to build and execute system. Perform Data Analysis, Audit, and associated research and provide subsequent resolutions. Understanding of database/SQL Query Writing Work alongside with Sr. members or individually (as required) to assist in smooth integration/transition of processes and create/maintain documentations for the same. Responsible for solving the data and Vendor files related issues and preparation of annual calendar, as applicable. Execute & Manage the assigned tasks {Data Analysis, Vendor files, Requirement Analysis} specific to your Tower HW Domain knowledge is good to have. Process Ability to think and conceptualize and/or implement ideas of process automation. Follow the standard practices and procedures specific to your Tower. Accountability/Communication Work independently on tasks assigned. Should be able to Coach & mentor team members. Demonstrate ownership on work assigned to self and immediate sub-ordinates. Manage Offshore/Onshore interaction and stakeholder communication as per the business needs. Update all documentation with task details and provide regular updates to team. All other tasks as assigned.

Job Track Description Requires formal education and relevant expertise in a professional, sales, or technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve results. Ability to complete work self-guided. College or university degree required. General Profile Requires knowledge and experience in own field. Will acquire higher-level knowledge and skills. Develops an understanding of the company, processes, and customers. Uses existing procedures to solve routine or standard problems. Receives moderate guidance and direction from others. Functional Knowledge Requires expanded conceptual understanding of theories, practices, and procedures. Business Expertise Uses an understanding of key business drivers to accomplish work. Impact Impacts own team through the quality of the services or information provided. Follows standardized procedures and practices to achieve objectives and meet deadlines. Leadership No supervisory responsibilities. Provides informal guidance to new team members. Problem Solving Uses existing procedures and technical experience to solve problems. Interpersonal Skills Exchanges complex information and ideas effectively. Responsibility Statements Facilitates working sessions between customers and IT teams to define business requirements. Collects data from customers relating to systems and reports issues impacting service delivery. Writes detailed business functional requirements documents. Compiles cost assessment data for projects for supplier and vendor integration. Recommends requirement changes or improvements. Prepares business operations reports and develops recommendations. Develops well-rounded knowledge of operating processes, user-based systems, and governing regulations. Performs other duties as assigned. Complies with all policies and standards.

Work as a member of a team responsible for developing a large scale application for a telecom product in accordance with established processes. Essential Functions include, but are not limited to the following. You will be expected to: Work as part of a distributed Product Management team to define & groom the product backlog Document User Stories, Themes & Epics with clearly defined acceptance criteria Work with the Product Management team to prioritize the features Work with a cross-functional team in planning a product release Maintain high quality standards for the work undertaken and be responsible for the quality of your own deliverables Your primary focus will be to ensure that the upcoming sprint priorities are clearly defined, well documented along with the scope, acceptance criteria, any impacted scenarios, dependencies ironed out (UI/UX Mocks) Work effectively as part of a distributed team Requirements Key technical expertise areas expected for this role: Currently working as a Product Owner for a Scrum team Experience working with Agile/Lean Methodologies Thorough understanding of Product Management principles Excellent Communication Skills (Written & Verbal) Ability to articulate requirements clearly and concisely Experience working with Scrum or Kanban framework Additional areas that would add value: Experience working with Jira / Confluence or similar software Experience working with UI/UX designing tools like Figma or Zaplin Prior experience in building modern web applications as a developer will be a plus Understanding of how API based Integrations work will help Education and experience: Bachelors or Masters in Computer Science or related fields. 5+ years of experience

Helios Voltage is looking for Marketing Manager to join our dynamic team and embark on a rewarding career journey. Evaluating and optimizing marketing and pricing strategies. Analyzing market trends and preparing forecasts. Generating new business leads. Increasing brand awareness and market share. Coordinating marketing strategies with the sales, financial, public relations, and production departments. Developing and managing the marketing department's budget. Overseeing branding, advertising, and promotional campaigns. Managing the marketing department's staff. Promoting our brand at trade shows and major industry-related events. Keeping informed of marketing strategies and trends

Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2.Engage with delivery team to ensure right solution is proposed to the customer a.Periodic cadence with delivery team to Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b.Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3.Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: eCommerce Consulting.

Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2.Engage with delivery team to ensure right solution is proposed to the customer a.Periodic cadence with delivery team to Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b.Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3.Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: AI Cognitive.

Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2.Engage with delivery team to ensure right solution is proposed to the customer a.Periodic cadence with delivery team to Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b.Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3.Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: Agile-Scrum.

Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2.Engage with delivery team to ensure right solution is proposed to the customer a.Periodic cadence with delivery team to Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b.Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3.Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: Agile-Scrum.

Title Senior Change Manager, Service Management Department Enterprise Service Management Location Bangalore Reports To Associate Director, Service Management Level 6 We re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved thisBy working together - and supporting each other - all over the world. So, join our Service Operations team, part of the Enterprise Service Management function and feel like you re part of something bigger. About your team The Change Management function owns the centralised Change Management process for Technology and ensures a standardised implementation across all systems for efficient and prompt Change request handling to minimise risks to the Production environment. The team also administers change control over non-production environments. The team works in close coordination with other Technology and Business teams across Asia Pacific, Canada, India, and EMEA regions. About your role The Senior Change Manager ensures that day to day the team functions effectively and we deliver a service of high quality that delights our users. Deep knowledge is required across the Change Management Practice, ServiceNow, PowerBI, OKRs, KPIs, AI/ML, Stakeholder Management, Risk, Audit, Compliance in order to act as our authority in this space. Comfortable with managing multiple stakeholders and competing demands, this role has a strong eye on improving what we do, with a focus on machine learning, deeper trending, industry standard metrics and AI so that the team is at the forefront of innovative solutions in a cost and time effective way. That said, you are also happy to roll up your sleeves and get involved in day to day activities if the need arises.

We are currently seeking a Salesforce Data Cloud Architect to join our team in "‹"‹"‹"‹"‹"‹"‹Hyderabad, Telangana, India. Salesforce Data Cloud Expertise: Extensive knowledge of Salesforce Data Cloud features, capabilities, and best practices. Data Modeling: Strong experience in designing and implementing data models. Data Integration: Experience with data integration tools and techniques. Data Quality: Understanding of data quality concepts and practices. Data Governance: Knowledge of data governance principles and practices. SQL: Proficiency in SQL for data querying and manipulation. Problem-Solving: Strong analytical and problem-solving skills. Communication: Excellent communication and collaboration skills. Location - Bengaluru,Chennai,Gurugram,Hyderabad,Noida,Pune

Req ID: 325803 We are currently seeking a FS Advisory Consultant to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Engage with business users, understand problem statement and agree scope of engagement Interview product owners to understand as-is business processes and then develop customer-driven to-be processes Support the Business by documenting process models and identify opportunities for improvement Ability to map customer experience using tools like personas, customer journeys etc. Gather and analyse statistical data from the business areas for supporting business case for change Research and analyse best in class industry processes to support digitization & simplification of customer journeys Support the Business in planning and designing digital strategies encouraging customer retention and customer loyalty Bring in industry experience and thought leadership to advise on trends, future operating models and best in class journeys Develop a deep understanding of the business context and marketplace that our business stakeholders are operating in Employ process modelling techniques to capture requirements. Work hand-in-hand with the Product Owner and Development teams in order to deliver process improvements Work with multiple product owners to write & develop clear, non-implementation specific epics, user stories and acceptance criteria Support and contribute to the metrics driven culture within our function

Req ID: 312221 We are currently seeking a nCino BA to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Summary of role We are seeking a knowledgeable and experienced nCino Business Consultant/SME to join our team. In this role, you will play a main role in implementing nCino"™ s banking software solutions for one of our clients, with focus on the Origination space. The ideal candidate will have a strong background in financial services and good expertise in leveraging nCino"™ s platform to streamline processes and optimize operations for our client. We"™re looking for someone who will: Be the primary point of contact to various stakeholders, including but not limited to Business stakeholders, Delivery squads, Design & Development teams. Collaborate with business Stakeholders to understand their business requirements and objectives Ensure that the requirements are clearly defined, well understood, and properly documented in the form of epics/User stories and signed off by all relevant stakeholders. Provide business/functional expertise in nCino functionality in reference the client requirements, with primary focus in the loan origination space Collaborate with internal teams (e.g., Developers , other Delivery squads ,Product Owner(s)) to ensure successful implementation and integration of nCino with other systems . Support Design/Development teams in Configuring and customizing nCino"™ s platform to meet client needs and enhance user experience. Prepare Training materials/Operating manuals for business users on the overall business flow in the new system/architecture where the functionalities are developed/delivered Support SMEs/Business Analysts of other delivery Squads by providing timely inputs on nCino deliverables/functionalities whenever these is foreseen to have impact on other system functionalities/deliverables You will need to show us that You demonstrate Business/functional expertise in the corporate lending space You have worked on nCino platform, delivering major functionalities in the lending domain with major contributions in the Origination space You will use your experience to make informed decisions and prioritize requirements, validate them with business stakeholders. You can take right decisions on what requirements to include in each sprint or release, based on the value they will deliver to business needs. You can closely work with the Product Owner, Design Team and the delivery squad to resolve design challenges and facilitate providing workaround solutions wherever needed. You are a professional with strong Banking domain expertise acumen who will connect easily with the business needs/goals and support in delivery of the same in nCino platform. Experience and Skills required "“ 8-10 years of overall experience with a minimum of 3+ years as SME/BA in nCino implementations. Well versed with Agile methodologies and Ceremonies. Good experience in managing Business stakeholder and their requirements. Support Design/Delivery teams from requirement finalisation till delivery of the solution. Track record of delivering complex requirements in projects involving nCino Exceptional Communicational Skills (both verbal and written). Prior Banking experience in Ireland/UK markets will be an added advantage. Location - Bengaluru,Chennai,Hyderabad,Mumbai,Noida

Business Analyst : Must have Strong Communication with Good and quick understanding of Product Vision and Domain. AWS Cloud knowledge is good to have Location : Hyderabad Experience - 5 to 8 Notice Period : Immediate joiners

Strong understanding of Global Payments Processing and E2E Payment workflows, SWIFT Cross boarder processing (MT & MX) & ISO 20022 Message Processing, Clearing & Settlement Systems process, Payments Interface data mapping and solution design,E2E imp Required Candidate profile Domestic clearing like NEFT, ECS, ACH, CHAPS / FEDWIRE / CHIPS / Target2, RTGS, RTP schemes like NPP/FAST/IMPS/InstaPay etc.,SEPA (Direct Debits, Credit Transfers, Mandate Management, Instant Payments

? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support

About The Role : Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo??s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA??s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter

About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: AS400 Admin. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. ? Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers ? 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo’s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time ? 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA’s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight ? Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: Business Analysis. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. ? Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a client’s business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit client’s business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others’ contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects ? ? ? Mandatory Skills: DNS - Domain Name Service. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: Institutional Compliance. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.