US Payroll Specialist -SME - Immediate Joiner - Remote -Pan India

Should have an experience in handling

US Payroll & Garnishments (Set-up & Payments)

• Should have interacted with Client & Leadership authorities

• Experienced in handling client escalations

• Should have excellent communication skills to interact with the client

• Should be a self-driven person

• Experience in allocating the inputs and get things completed within the specified timeline

• Preparing and sharing reports with the client and internal stakeholders

• SOP writing & process flow creation

• Prior transition experience is an added value

• Experienced in Workday

• Time & Labor exceptions

• Payroll processing, Gross to net validation

• Tax setup, validation and reconciliation

• Garnishment processing and validation

• Respond to payroll inquiries (Calls and Emails)

• GL reconciliation, journal entry preparation and posting

• Recognize a Non-standard situation and alert  Team Manager.  Evolve a solution in consultation with the reporting officers. Support team by providing solutions in complex situation.

• Manage Team queries in a scientific and systematic manner SOPS, FAQ’s, system etc.

• Quality Control and Quality Audits for team performance

• To own and maintain changes to relevant Process Documentation, Training and Certification Modules

• Demonstrate an ability to train associates in the Domain. Train new joiners & administering certification

• Ability to interact with clients

• Work on higher complexity areas and perform additional responsibilities such as reporting of MIS, and query management.

• Responsible for a team of SPE and SME

• Adhering to Client SLA and KPI’s