Hybrid
Full Time
The Payroll Analyst II performs North American payroll-related functions, including payroll processing, payroll tax compliance, automated timekeeping systems and payroll reporting in a multi-site, multi-state, high-volume environment for UKG Inc.s customers who utilize our Managed Services product offering. Payroll Specialist II provides excellent customer service to managers and associates and is well versed in payroll compliance, taxes and reporting.
Performs payroll-related functions including but not limited to payroll processing, audits and maintenance.
Ability to perform all duties of Payroll Analyst I as well as: Adjustments/amendments GL Balancing and auditing Tax Reconciliation Backup processing for Payroll Analyst I as needed Complete Peer Reviews Processes payroll(s) for multi-frequency Managed Services clients as scheduled Performs file imports into payroll system from various sources and reviews and verifies payroll data in a timely manner. Prepare off-cycle payrolls and manual checks as necessary. Escalates non-routine inquiries and issues to Payroll Specialist, Team Lead or Manager utilizing the proper escalation methodology and SLAs. Build strong partnership with clients by providing superior service. Participate in cross-training within other departments (HRIS, Benefits, Garnishment, Tax) Identifies areas of client dissatisfaction and proposes solutions and coordinates with Team Lead or Manager to resolve Develops and maintains awareness of SSAE16 requirements and accountable for compliance of each task performed. Demonstrates excellent troubleshooting, root cause analysis skills and is able to implement preventative measures. Reconciles all payroll-related accounts and activities. Mentor Payroll Analyst I team members and assist with development. Conduct knowledge transfer and/or participate in training UKrew Assists with related special projects as required. Performs other duties as assigned by manager. Maintain discretion and professionalism with team members and clients. Quarter End, Year End, and Open Enrollment assistance and task execution
Bachelor's degree or equivalent
A minimum of 2 to 4 years related experience, or equivalent combination of education and experience. Working knowledge of UKGPro is a plus. Knowledge of US and Canadian payroll laws. Experience with large corporate payroll processing that includes exposure to benefits and 401(k) Knowledge of multi-state North American payroll tax laws Knowledge of Global Payroll Laws FPC certification is a plus
UKG
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