US Healthcare Voice process / International voice process /5 Days Work

0 - 5 years

1 - 4 Lacs

thane navi mumbai mumbai (all areas)

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Role: US Healthcare Voice Process (Guardant)

Location:

Job Overview:

Interview Process:

  • HR Round
  • AMCAT Assessment
  • Operations Round

Note:

Assessment Requirements:

  • AMCAT SVAR (Spoken English & Grammar) score: Minimum 65 (Mandatory)
  • Communication Quality Level: C2

Eligibility Criteria:

  • HSC / Any Graduate
  • Minimum 6 months of voice-based customer service experience (mandatory)
  • Excellent verbal communication skills in English
  • Ability to work in rotational shifts

Salary:

  • Up to 35,000 in-hand per month (based on experience and interview performance)

Shift Details:

  • 247 rotational shifts (strict adherence to IBU boundaries)

Working Days:

  • 5 working days per week
  • 2 rotational weekly offs

Key Responsibilities:

  • Handle customer interactions via voice support for US healthcare clients
  • Resolve customer queries accurately and within defined timelines
  • Maintain compliance with process and quality standards
  • Document customer interactions clearly and correctly

How to Apply !

To schedule your interview call or send your CV through WhatsApp

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