US Collection Process - Debt Settlement

Job Description

Dear Candidates Greetings from A2Z HR Consultants !!!!!!!! We are hiring for one of the renowned BPO in Gurgaon Number of working days: 5 Shift Timings: Night Shifts (US Time Zone) Cab Facility: Both Side Salary: upto 45K monthly Process: Debt Settlement on Credit Card Campaign: Outbound **** Work from Office only Summary: A debt settlement role involves assisting clients in negotiating and resolving unsecured debts, such as credit card balances, by facilitating agreements with creditors to accept reduced payments. This position requires a combination of customer service, financial analysis, and negotiation skills. Debt Settlement Specialist U.S. Process Key Responsibilities: Engage with clients to assess their financial situations and determine eligibility for debt settlement programs. Negotiate with creditors to settle debts for less than the full amount owed. Educate clients on the debt settlement process, including potential risks and benefits. Maintain accurate records of client interactions and settlement agreements. Ensure compliance with industry regulations and company policies. Qualifications: High school diploma or equivalent; a bachelor's degree in finance or a related field is advantageous. Strong communication and interpersonal skills. Experience in customer service, sales, or financial services is preferred. Proficiency in CRM software and Microsoft Office Suite. Ability to handle confidential information with discretion. Interested candidates can share their resume at shahrukh.a2zhrconsultants@gmail.com or send on whats app at 7291989543 Regards Shahrukh Sheikh A2Z HR Consultants 7291989543