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TTK Services
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Urgent opening For Fresher - Customer Relations Consultant

Urgent opening For Fresher - Customer Relations Consultant

0 - 1 years

|

1 - 3 Lacs

Posted:1 week ago| Platform:

Apply

Skills Required

fresher communication skills travel desk non voice process voice process chat process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer

Interested student Please share resume to shanthini.l@ttkservices.com / 8951005960

Key Responsibilities

Enquiry handling (email / calls) and sending report on a daily basis to Team Lead.
MIS maintenance by liaising with the ops team for quicker closure.
Liaising with Corporate / employees for additional supporting in due course of execution.
Managing the Query management with the client employees / management by providing accurate information.
Daily Status update to the client on the open applications through TTK portal.
Sending a completed report to Team lead on daily basis.
Preparation and sending SLA reports to respective clients with Aging report as per the agreed timelines.

Candidate

Excellent communication skills both written and verbal.
Proficiency in using Internet and MS office tools.
Candidates should be well versed with reporting skills, analysis and team management.

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