Urgent Hiring-Technical Retail Associate

Company:

Role Overview

The Technical Retail Associate (TRA) at CARS24 is responsible for conducting thorough technical inspections of used vehicles, ensuring accurate evaluation, and delivering a seamless and transparent experience to customers at CARS24 retail hubs.

Key Responsibilities

Vehicle Inspection & Evaluation

• Perform detailed inspections of used cars, including mechanical, electrical, body, and interior checks.
  
• Identify accidental damage, wear & tear, and mechanical faults.
  
• Conduct test drives to assess engine performance, suspension, brakes, steering, and overall drivability.
  
• Capture and upload inspection reports, images, and findings into the CARS24 system.
  

Customer Interaction

• Explain inspection results clearly and professionally to customers.
  
• Assist walk-in customers during the evaluation process and address basic queries.
  
• Maintain a customer-first approach and high service standards.
  

Technical & Operational Support

• Verify vehicle documents and check for discrepancies or tampering.
  
• Support pricing and procurement teams with accurate technical inputs.
  
• Follow CARS24 SOPs and quality standards during inspections.
  
• Coordinate with internal teams to ensure smooth retail operations.
  

Eligibility & Qualifications

Education

• ITI / Diploma in Automobile or Mechanical Engineering
  
• B.Tech / BE (Mechanical / Automobile) Preferred
  

Experience

• 2-7 years of experience in:
  
• Vehicle inspection / evaluation
  
• Automobile service center / workshop
  
• Body shop / Service advisory roles
  
• Used car valuation
  

Technical Skills

• Strong understanding of four-wheeler systems
  
• Knowledge of accidental and body-line inspection
  
• Familiarity with used car valuation parameters
  
• Ability to use mobile apps and digital inspection tools
  

Other Requirements

• Must be able to drive manual and automatic cars
  
• Valid Driving License is mandatory
  
• Willingness to work in shifts and at retail hubs
  
• Good communication and interpersonal skills
  

Key Skills

• Car Inspection
  
• Vehicle Evaluation
  
• Automobile Technician Skills
  
• Quality Inspection
  
• Customer Handling
  
• Documentation & Reporting
  

POC- Aayush Tyagi

Contact Number- +91 92891 18091