Urgent Hiring - ServiceNow Architect

Job Title:

Location:

Experience:

10+ Years Total | 7+ Years in ServiceNow | 3+ Years in Architecture (Preferred)

Employment Type

Role Overview:

Key Responsibilities:

• Design and architect end-to-end ServiceNow solutions across a range of modules, including but not limited to ITSM, ITOM, CSM, SecOps, and others.
• Lead the development of custom applications, scoped apps, integrations, and Service Portal components.
• Plan and implement integration strategies using REST/SOAP APIs and other middleware tools for inbound, outbound, and bi-directional data flows.
• Provide technical leadership across the entire solution lifecycle including requirements gathering, architecture, design, development, testing, deployment, and documentation.
• Prepare and review detailed technical specifications, solution design documents (HLD, LLD), and effort estimations based on scope and resource planning.
• Work closely with the business development teams and contribute to proposals, SOWs, and technical solutioning for new opportunities.
• Collaborate with business stakeholders and cross-functional teams to ensure solutions are aligned with business needs.
• Implement and enforce quality standards and best practices across the platform.
• Provide guidance and mentorship to technical teams, conduct code reviews, and resolve technical issues efficiently.
• Engage in client-facing discussions, support technical proposals, and drive solution presentations.

Required Skills & Experience:

• 10+ years of overall IT experience with 7+ years of dedicated ServiceNow experience
• Minimum 3+ years of experience as a ServiceNow Technical Architect (preferred)
• Strong understanding of ServiceNow platform capabilities, architecture, and development best practices
• Hands-on experience across key ServiceNow capabilities: o Core platform scripting (Business Rules, Client Scripts, Script Includes, etc.) o Application development (Scoped and Global) o Integrations (REST, SOAP, MID Server) o CMDB, Service Catalog, Workflows, and Notifications o Change, Incident, Problem, Asset, and Configuration Management
• Proficiency in documenting technical requirements and solution designs
• Strong problem-solving skills, with the ability to analyse complex requirements and provide scalable solutions
• Excellent communication and client interaction skills
• Ability to work in Agile delivery environments and manage technical dependencies across teams

Preferred Qualifications:

• ServiceNow Certifications (CSA, CIS, CAD) are preferred
• Exposure to additional modules like HRSD, SecOps, GRC/IRM, APM, Discovery, etc., is a plus Experience in ServiceNow upgrades, performance tuning, and platform optimization.

We would prefer candidates who can join us on short notice.”

Intrested candidates can share their resmes at ritu.singh@calsoftinc.com