Urgent Hiring-Qualtrics Developer-Employee Experience-Bangalore & GGN

At Genpact, we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

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About the Role:

Assistant Manager

Key Responsibilities:

Project Planning & Coordination

• Create and manage the project plan for the Plan and manage the successful implementation of large-scale employee experience survey programs.
• Collaborate with multiple teams including stakeholders, technology partners, and employee data analysts Share key dates and updates with stakeholders.

Survey Management

• This role be a Lead role with supervisory responsibilities of more junior team members - and something that calls out the need to mentor and develop expertise in the Qualtrics Employee XM platform in these more junior team members

• designing optimal survey programming and invitation/reminders approach based on provided questions/content
• Build and test surveys in Qualtrics Employee XM.
• Prepare and import employee lists into the Qualtrics Employee XM platform and create/validate in-platform org hierarchy.
• Finalize and launch survey release.

Dashboard Development

• Collect feedback designing dashboards to best meet business requirements
• Build and test dashboards for different user groups entire global workforce team
• Finalize and release dashboards after review and approval.

Communication & Support

• Schedule briefings and send updates to relevant teams.
• Provide Provide survey fieldwork and post-dashboard release support because there is a need to provide on-going dashboard support any time a dashboard user might raise an issue even if it is months after the release of dashboards

Analysis & Reporting

• Monitor pre/ post survey responses and data quality and perform dashboard testing.
• Development and implementation of text analytics model using the Qualtrics Employee XM (EX) Text iQ feature.
• Good knowledge in HTML, VBA, Excel, CSS editing’ and ‘Good knowledge in Python, SQL, jQuery, or JavaScript’.

What You’ll Need:

• 6+ years of Demonstrable experience delivering large scale employee experience survey programs in the Qualtrics Employee XM platform
• Good knowledge in HTML, VBA, Excel, CSS editing’ and ‘Good knowledge in Python, SQL, jQuery, or JavaScript
• Strong coordination and communication skills with Good analytical skills, problem solving capability and decision-making ability
• People who are passionate about designing and implementing employee survey programs that will deliver business insight working with employee data and dashboards.
• Ability to lead a team of people to mentor and deliver these programs.

Why join Genpact?

• Lead AI-first transformation

  – Build and scale AI solutions that redefine industries

• Make an impact

  – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career

  —Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

• Grow with the best

  – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

• Committed to ethical AI

  – Work in an environment where governance, transparency, and security are at the core of everything we build

• Thrive in a values-driven culture

  – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.