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Urgent Hiring: International Sales in Voice Process

Urgent Hiring: International Sales in Voice Process

IntouchCX

1 - 3 years

2 - 4 Lacs

hyderabad

Posted:1 month ago| Platform:

Apply

Skills Required

international sales international voice process upselling sales cross selling us sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

About IntouchCX:

IntouchCX is a global contact center outsourcer with over 35,000 employees across 14 countries. Founded in 2000, IntouchCX serves diverse industries including retail, healthcare, technology, and e-commerce. Known for innovation, flexibility, and employee well-being, IntouchCX offers omnichannel support including voice, email, chat, and social media.

Key Responsibilities:

Bill Analysis: Identify opportunities to reduce customer bills based on usage patterns.
Solution Development: Offer tailored plans, promotions, and cost-saving options.
Customer Communication: Provide clear explanations and exceptional customer service.
Issue Resolution: Resolve billing and usage concerns promptly and professionally.
Sales / Upsell: Recommend and upsell additional services while ensuring a positive customer experience.

Requirements:

1-2 years of customer service experience, ideally in a voice call center environment. Sales experience is a plus.
Strong analytical, communication, and problem-solving skills.
Knowledge of products, services, and pricing.
Ability to upsell solutions that benefit the customer.

Preferred Qualifications:

Experience in telecommunications or customer service industries.
Relevant customer service certifications.
Sales exposure in a voice center is a plus.
flexible with rotational night shifts and week offs
No leaves for next 6 months

What We Offer:

Competitive compensation and benefits.
PF and ESI
Free transportation up to 25km upon checking hiring radius
Career development opportunities in a dynamic environment.

How to Apply:

Email:

Contact:

Walk-in Location:

https://maps.app.goo.gl/Cr8siKxC8wQpV7sE9

Note:

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IntouchCX

Outsourcing and Offshoring Consulting

Winnipeg Manitoba

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Urgent Hiring: International Sales in Voice Process