Urgent hiring For international voice process

#We are hiring for International Voice/Non-voice process. We are looking for candidates who possess excellent communication skills in English, who wants to kick start a career in International Customer Support domain. About Sutherland : Sutherland is a global leader in driving business & digital transformation since 1986. We are an ITES firm, headquartered in NY (Rochester). Sutherland is associated with more than 500+ clients. In India, we have branches in 7 cities (Mumbai, Chennai, Hyderabad, Bhopal, Bangalore, Kochi). Outside India, we have offices in more than 20+ countries. Were a global organization with a presence in 60+ delivery centers, serving customers in 144+ countries . Currently we have opening for international voice process for customer support role . We are on the lookout for candidates with Excellent communication in English to join our team as Customer Support Associates to assist our global clientele. *Role: Customer Care Associate / Customer support (Voice and non-voice) *Required Skills: Excellent English Communication *Experience: 0-3years *Location: Kochi , WFO Roles and Responsibilities : Excellent communication skills Immediate availability for joining our team Listening to customers' concerns and handling complaints and returns. Giving detailed explanations of services or products. Working with a sales team to create better methods to address customer complaints. Reviewing customer accounts and transactions while resolving issues. Required Skills : Candidate should be excellent in communication skills Should have good non verbal communication skills Looking for typing speed of 35WPM 90% Accuracy Good to have customer handling skills Should have good knowledge on customer support Graduates & Undergraduates can also apply Should be flexible to work from office and night shifts Please note : This would be a WFO opportunity with rotational night shifts Work Location - Kochi Salary - as per the market standards. Interested candidates can share your resumes to: Rasha.Nafeesa@sutherlandglobal.com or give a call - 9037056258