We are seeking a highly motivated and fairly experienced New Product Development (NPD) Manager to join our team. The ideal candidate will be responsible for managing and driving the development of new products from concept to launch. This individual will work closely with cross-functional teams, including marketing, R&D, and production, to ensure that new products meet customer expectations and align with business goals. Key Responsibilities: Lead the end-to-end development process for new products, including ideation, formulation, prototyping, testing, and commercialization. Collaborate with marketing, sales, and production teams to understand market trends, customer needs, and product specifications. Conduct consumer research and competitor analysis to identify opportunities for innovation and improvement. Develop and execute product roadmaps and timelines to meet project milestones. Oversee product testing and iteration, ensuring quality, functionality, and compliance with regulations (should not be very experienced in this) Manage relationships with external partners and suppliers to source ingredients, packaging, and other necessary materials. Ensure the alignment of new products with the company’s brand, values, and strategic objectives. Monitor and report on the performance of new products post-launch, identifying areas for optimization and improvement. Maintain a deep understanding of industry trends and competitor product offerings to drive product innovation. Qualifications: Bachelor's or Master’s degree in Food Science, Product Development, Marketing, or related field. 0-2 years of experience in product development, ideally in the Food & Beverage, Health & Wellness categories. Strong project management skills, with the ability to lead multiple projects simultaneously. Experience with consumer insights, market research, and trend analysis. Knowledge of product manufacturing, testing, and regulatory standards. Excellent communication skills and ability to work in a collaborative, cross-functional team environment. Strong analytical and problem-solving abilities. Creativity and passion for product innovation. Preferred Skills: Experience in [specific industry or product category, e.g., Vegan, Organic, Plant-based]. Familiarity with [tools/software related to product development, e.g., project management software, product testing software]. Salary Range : 3-5 LPA Show more Show less
Company Description At Urban Platter, we are on a mission to change the way you experience food. We believe that great food is more than just a meal, it's a journey, a story, and an experience that connects people, cultures, and moments. Our mission is simple: to make gourmet and healthy food products easily available and accessible for everyone. Role Description This is a full-time on-site role based in Mumbai for a Product Development Executive. The responsibilities include conducting market research, developing and analyzing new product ideas, collaborating with the R&D team, and overseeing product launches. The role also involves working closely with sales and marketing teams to align product strategies and ensure successful market integration. Only Mumbai based Candidate can apply. Qualifications Bachelor's or Master’s degree in Food Science, Product Development, Marketing, or related field. 0-2 years of experience in product development, ideally in the Food & Beverage, Health & Wellness categories. Experience in [specific industry or product category, e.g., Vegan, Organic, Plant-based]. Ability to collaborate effectively with cross-functional teams Show more Show less
We are looking for a passionate and energetic Customer Support Executive (Fresher) with excellent communication skills who can assist our customers with queries, orders, and feedback across different platforms (calls, emails, WhatsApp, etc.) Key Responsibilities: Handle customer inquiries professionally and promptly via phone, email, and chat. Assist customers with order placements, delivery updates, product information, and general support. Coordinate with internal departments like Logistics, Sales, and Operations to resolve issues. Maintain accurate records of interactions, follow-ups, and resolutions. Work closely with the team to identify feedback and help improve the customer journey. Ensure timely resolution and customer satisfaction with a warm, helpful attitude. Requirements: Freshers are welcome! Excellent verbal and written communication skills in English (Hindi or Marathi is a bonus). Basic computer knowledge (MS Office, email, chat tools). Positive attitude and problem-solving approach. Willingness to learn and grow in a fast-paced environment. Ability to work from our Mahim office. Salary Range: Up to 2LPA
Urban Platter is redefining the way people experience food! We're seeking a Junior Marketing Associate who is passionate, creative, and social media-savvy. What You’ll Do : 1. Assist in creating and executing marketing campaigns across online and offline platforms. 2. Handle daily content planning and posting for social media – especially Instagram and YouTube. Build communities on all platforms. 3. Coordinate with design and content teams to create engaging posts, reels, and updates. 4. Manage and grow the brand’s LinkedIn presence with professional content, company updates, and industry news. 5. Conduct market research and competitor tracking for campaign ideas and trends. 6. Support promotional activities, influencer collaborations, and event marketing. 7. Maintain marketing reports, track performance metrics, and suggest improvements. 8. Maintain and update the website catalogue. 9. Scale the D2C website through digital marketing activities. What We’re Looking For: 1. A Bachelor’s degree in Marketing, Mass Media, Business, or a related field. 2. Strong communication and copywriting skills. 3. Basic understanding of social media platforms, especially YouTube and Instagram. 4. A creative mindset with attention to visual details and trends. 5. Familiarity with Canva, Google Suite, and scheduling tools is a plus. 6. Highly motivated, team-oriented, and eager to learn. Interested? Send your updated CV to Sharvari@urbanplatter.com or WhatsApp us at 8652464620. Let’s build something amazing together. 🌱 #UrbanPlatter #NowHiring #FresherJobs #JoinOurTeam #CareerStart
Urban Platter is looking for a sharp, passionate and research-driven Business Analyst to join our team. This is a foundational role suited for a fresher or junior candidate eager to work directly with the founder to drive business intelligence, strategy, and decision-making. Key Responsibilities: Analyze business performance across categories, channels and markets Create visually rich and insightful presentations for internal and external stakeholders (team, investors, partners) Develop case studies, trend reports and data summaries to support key initiatives Track market trends, consumer behavior, competitor activities and industry shifts Study startups, companies and categories for investment, acquisition or strategic partnership Support investor reporting, management dashboards, and monthly/quarterly updates Work cross-functionally to relay key data and insights to internal teams Ideal Candidate Profile: Strong command over business research, analysis and presentation tools (Excel, PowerPoint, Canva, etc.) Interest in consumer brands, retail, food, D2C or FMCG space Clear, concise and confident communicator with a keen eye for design and detail Self-starter who thrives on curiosity, speed and accountability Mumbai-based or willing to relocate Why Join Urban Platter? Direct exposure to leadership and strategic decision-making Opportunity to work in a fast-growing, consumer-centric company Learn across domains: category management, investments, competition mapping, and strategic research A values-driven environment focused on innovation, transparency, and long-term impact Experience : 0-2 Years Salary Range : ₹3–5 LPA Interested? Send your updated CV to sharvari@urbanplatter.com or WhatsApp us at 8652464620. Let’s build something amazing together. 🌱 #UrbanPlatter #NowHiring #FresherJobs #JoinOurTeam #CareerStart
Urban Platter is looking for a sharp, passionate and research-driven Business Analyst to join our team. This is a foundational role suited for a fresher or junior candidate eager to work directly with the founder to drive business intelligence, strategy, and decision-making. Key Responsibilities: Analyze business performance across categories, channels and markets Create visually rich and insightful presentations for internal and external stakeholders (team, investors, partners) Develop case studies, trend reports and data summaries to support key initiatives Track market trends, consumer behavior, competitor activities and industry shifts Study startups, companies and categories for investment, acquisition or strategic partnership Support investor reporting, management dashboards, and monthly/quarterly updates Work cross-functionally to relay key data and insights to internal teams Ideal Candidate Profile: Strong command over business research, analysis and presentation tools (Excel, PowerPoint, Canva, etc.) Interest in consumer brands, retail, food, D2C or FMCG space Clear, concise and confident communicator with a keen eye for design and detail Self-starter who thrives on curiosity, speed and accountability Mumbai-based or willing to relocate Why Join Urban Platter? Direct exposure to leadership and strategic decision-making Opportunity to work in a fast-growing, consumer-centric company Learn across domains: category management, investments, competition mapping, and strategic research A values-driven environment focused on innovation, transparency, and long-term impact Experience : 0-2 Years Salary Range : ₹3–5 LPA Location : Mumbai (Mahim) Interested? Send your updated CV to sharvari@urbanplatter.com or WhatsApp us at 8652464620. Let’s build something amazing together. 🌱 #UrbanPlatter #NowHiring #FresherJobs #JoinOurTeam #CareerStart
Urban Platter is looking for a passionate and detail-oriented Quality Control Executive to join our team at our Bhiwandi and Mahim facilities. If you have a keen eye for quality and a strong background in food safety, this could be the perfect opportunity for you! Key Responsibilities: Raw Material Inspection: Conduct checks on incoming raw materials and packaging materials to ensure compliance with specifications. In-Process Quality Monitoring: Perform online process monitoring during production to maintain product consistency and safety. Product Testing: Carry out routine physical, chemical, and organoleptic testing of finished goods and in-process samples. Documentation & Records: Maintain accurate daily quality check records, batch reports, and regulatory documents. GMP & Hygiene Checks: Monitor adherence to Good Manufacturing Practices, hygiene standards, and SOP compliance across the facility. Non-Conformance Handling: Identify, document, and assist in corrective actions for any quality deviations. Continuous Improvement: Collaborate with production and R&D teams to improve processes and enhance quality. Candidate profile: Bachelor’s degree in Food Technology, Microbiology, Chemistry, or related field. 1–2 years of experience in QC/QA in the food industry Knowledge of FSSAI guidelines and food safety management systems. Strong attention to detail, problem-solving skills, and a proactive approach. Ability to work collaboratively with cross-functional teams. draft a quality control executive job post for bhiwandi and Mahim location
You are a highly motivated and fairly experienced New Product Development (NPD) Manager who will be responsible for managing and driving the development of new products from concept to launch. You will work closely with cross-functional teams, including marketing, R&D, and production, to ensure that new products meet customer expectations and align with business goals. Your key responsibilities will include leading the end-to-end development process for new products, collaborating with various teams to understand market trends and customer needs, conducting consumer research and competitor analysis, developing product roadmaps and timelines, overseeing product testing and iteration, managing relationships with external partners and suppliers, ensuring alignment with the company's brand and values, monitoring post-launch performance, and staying updated on industry trends. To qualify for this position, you should have a Bachelor's or Masters degree in Food Science, Product Development, Marketing, or a related field, along with 0-2 years of experience in product development, preferably in the Food & Beverage or Health & Wellness categories. Strong project management skills, experience with consumer insights and market research, knowledge of product manufacturing and regulatory standards, excellent communication skills, and the ability to work in a collaborative environment are essential. Preferred skills include experience in a specific industry or product category, such as Vegan, Organic, or Plant-based, as well as familiarity with tools/software related to product development, like project management software or product testing software. If you are looking for a challenging role that involves innovation, collaboration, and continuous improvement in the development of new products, this position offers a salary range of 3-5 LPA.,
We are searching for a highly motivated Customer Support Executive who is dedicated to providing exceptional service every day. If the opportunity to assist customers, resolve issues, and guarantee a seamless experience excites you, then this role is perfect for you! As the ideal candidate, you should possess a deep passion for customer service, communication, and problem-solving. Enthusiasm for engaging with individuals, addressing inquiries, and ensuring customer contentment is key. Strong communication abilities, a customer-centric mindset, and meticulous attention to detail are crucial. Responsibilities of a Customer Support Executive: - Engage with customers through calls, emails, and chats to provide prompt and precise solutions. - Identify and troubleshoot problems, manage complaints, and escalate unresolved issues to the appropriate department. - Aid customers in placing orders, tracking shipments, making modifications, processing returns, and handling refunds. - Cultivate strong customer relationships by delivering proactive and amiable support. - Maintain comprehensive records of customer interactions and generate reports for internal evaluation. - Adhere to company guidelines and service quality benchmarks to ensure a top-notch customer experience. What We're Seeking: - Devotion to customer service and adept problem-solving skills. - Proficient in both written and verbal communication. - Capable of multitasking, thriving under pressure, and sustaining a positive demeanor. - Previous experience in customer support or a related field is advantageous. - Freshers are encouraged to apply. Location: Mahim, Mumbai Salary Range: up to 3 LPA,
Company Description Urban Platter, founded in 2015, aims to deliver Simply Good Food for individuals desiring a personal connection with what they eat. We strive to become your ultimate destination for everyday essentials and gourmet delicacies from around the world. Our team is dedicated to curating the best products through extensive research, making your choices effortlessly simple. Urban Platter is headquartered in Mumbai. Role Description This is a full-time on-site role for a Business Development Manager - HoReCa located in Bengaluru and Ahmedabad. The Business Development Manager will be responsible for identifying and acquiring new clients within the HoReCa (Hotel/Restaurant/Café) sector, maintaining relationships with existing clients, developing and implementing business strategies, conducting market research, and achieving sales targets. Day-to-day tasks include negotiating contracts, arranging sampling, liaison with distributor, attending industry events, and collaborating with internal teams to support client needs. Qualifications Experience in business development, sales, and client relationship management within the HoReCa sector Strong negotiation and interpersonal skills Ability to develop and implement effective business strategies Proficiency in conducting market research and analyzing market trends Excellent verbal and written communication skills Ability to work independently and as part of a team Bachelor's degree in Business Administration, Marketing, or a related field Experience in the food and beverage industry is a plus